How to Send Money to New Hanover County Detention, NC (NC)
You can add funds to someone's account at New Hanover County Detention three ways: cash at the lobby kiosk, a mailed money order, or online through JailPackStore.
Bringing cash? You can't hand it to staff or drop it off directly. Cash deposits go through the automated kiosk in the front lobby of New Hanover County Detention Facility.
Sending money by mail? Use a money order made payable to New Hanover County, and write the inmate's name in the memo line. Skip the memo line, and the money order goes into the inmate's property instead of their account.
For online deposits, create an account on JailPackStore. This works well if you can't get to the lobby kiosk or prefer to skip the mail.
Steps to Follow
- ✓ Deposit cash using the automated kiosk in the front lobby of the New Hanover County Detention Facility.
- ✓ Mail a money order made payable to New Hanover County, and write the inmate’s name in the memo line so it is credited to their account.
- ✓ Create a JailPackStore account to deposit funds online into the inmate’s account.
Before sending money, call the detention facility to confirm current details. Verify that the lobby kiosk accepts cash deposits, check the mailing address and money order requirements (payable to New Hanover County, inmate name in memo), and confirm JailPackStore is still the online option. Ask about deposit limits, processing times, and fees while you're at it.
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