Who to Call About New Hanover County Detention — Automated Inmate Info, Permits, and Fingerprinting

For automated, statewide inmate information (including sentences and projected release dates), call 877-627-2826 (877-NCSAVAN). This line gives you a quick status check without waiting on hold for an office. For anything involving paperwork, permits, records requests, or scheduling services like fingerprinting, you'll get a better answer by calling the appropriate local unit directly.

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• ✓ Concealed Handgun and Pistol Permits: 910-798-4501
• ✓ Records: 910-798-4508
• ✓ Civil and Fingerprinting: 910-798-4535

Need fingerprinting for something other than a Concealed Carry Permit? You'll have to schedule it in advance by calling 910-798-4535. All fingerprinting services go through the Civil Unit at the Old Historic Courthouse, 300 Princess Street, Room 201, Wilmington, NC 28401. For concealed-carry fingerprinting, the scheduling rules work a bit differently. Call the Civil and Fingerprinting number to confirm exactly what you need to do.

• ✓ Hours: Monday through Friday, 9:00 AM to 3:00 PM
• ✓ Cost: $15 (cash, credit, or debit accepted)

For general county questions, contact the New Hanover County Government Center at 230 Government Center Drive, Wilmington, NC 28403. Main phone: 910-798-7311.

1. Use the automated inmate information line for basic status - Call 877-627-2826 (877-NCSAVAN) for automated information like inmate sentences and projected release date.
2. Call Records for records-related help - If your question is about records, contact Records at 910-798-4508.
3. Call Civil and Fingerprinting to set up fingerprinting - For fingerprinting (for reasons other than Concealed Carry Permit applications), schedule in advance by calling 910-798-4535.