Who to Call When You Have Questions About New Hanover County Detention

Need to confirm basic custody details without getting bounced around? Start with the statewide automated line: 877-627-2826 (877-NCSAVAN). The system can tell you an inmate's sentence and projected release date.

Fingerprinting that's not related to Concealed Carry Permit applications requires an appointment. Call 910-798-4535 to schedule before you show up.

The Civil Unit handles fingerprinting at the Old Historic Courthouse - 300 Princess Street, Room 201, Wilmington, NC 28401.

• ✓ Hours: Monday through Friday, 9:00 AM to 3:00 PM
• ✓ Cost: $15 (cash, credit, or debit accepted)

Questions about Concealed Handgun and Pistol Permits? Call 910-798-4501 - that's the direct line for permit help.

For records requests, call 910-798-4508. The Civil and Fingerprinting line is 910-798-4535.

Not sure which office you need? The county's main switchboard at 910-798-7311 can point you in the right direction. That's the New Hanover County Government Center at 230 Government Center Drive, Wilmington, NC 28403.

Tips Quick Service

• ✓ If you’re calling 877-627-2826 (877-NCSAVAN), have the person’s identifying details ready so you can pull up sentence and projected release date information quickly.
• ✓ For non–concealed carry fingerprinting, schedule ahead of time by calling 910-798-4535 before you show up.
• ✓ Plan your fingerprinting visit around the posted window: Monday through Friday, 9:00 AM to 3:00 PM.