Send Money at New Hanover County Detention, NC

How to deposit funds, commissary, and payment options

Overview

New Hanover County Detention offers a few ways to fund an inmate account. By mail, send a money order made payable to New Hanover County with the inmate's name in the memo field—follow that payee instruction exactly. Bringing cash in person? Use the automated kiosk in the detention facility's front lobby rather than trying to hand cash to staff. There's also an online option through jailpackstore.com (McDaniel Supply Company), where you can create an account and add funds. When checking out online, follow the on-screen steps and don't hit back or close your browser until the transaction finishes.

Find an Inmate at New Hanover County Detention, NC

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

Quick Facts

  • Mailed money orders must be payable to New Hanover County and include the inmate's name in the memo field.
  • Cash deposits for inmates must be made using the automated kiosk in the detention facility's front lobby.
  • The county's website links to McDaniel Supply Company's jailpackstore.com as the vendor to send money to inmates.
  • The jailpackstore site provides account creation and login for family and friends and displays a processing notice advising users not to hit back or close the browser.

Send Money Guides

three-ways-to-send-money-new-hanover

Three Ways to Send Money to an Inmate at New Hanover County Detention

Getting money onto someone's account shouldn't be a guessing game. New Hanover County Detention offers three options: online deposits through McDaniel Supply (jailpackstore), mailed money orders (with specific wording requirements), and cash deposits at the lobby kiosk.

three-ways-send-money-new-hanover

Three Ways to Send Money to Someone at New Hanover County Detention

You have three main options for putting money on someone's account at New Hanover County Detention: deposit cash at the lobby kiosk, mail a money order, or use the online vendor site (jailpackstore.com). The details matter—especially how you fill out a money order and handle the vendor checkout—so funds get credited correctly without delays.

Common Questions

How should I make a mailed payment to someone at New Hanover County Detention?

Mail a money order payable to New Hanover County and write the inmate’s name in the memo field. Follow any vendor or facility instructions about required deposit slips, and don’t include letters, photos, staples, or other extras unless the vendor specifically allows them.

Can I deposit cash directly at New Hanover County Detention?

Yes. Deposit cash using the automated kiosk in the facility's front lobby—staff won't accept loose cash handed in by visitors.

Is there an online option to send money to someone at New Hanover County Detention?

Yes. The county links to jailpackstore.com (McDaniel Supply Company) for online deposits. Create an account, log in, and add funds. Follow the on-screen steps and don't hit back or close the browser while the transaction processes.

Other Guides for New Hanover County Detention, NC

View all guides