Send Photos & Mail at New Hanover County Detention, NC

How to send messages, photos, and packages

Overview

New Hanover County Detention updated its mail rules effective December 1, 2025. Address mail to the facility P.O. Box and include the inmate's name and ID number on every piece. A return address is required. Only letter-size pages (8.5 × 11 inches) are accepted, and anything over five pages gets returned. Here's an important detail: mail is scanned on the front side only. Write on the back of a page, and it comes back to you. Photos are limited to one per mailing. Publications are less clear—one facility notice says books, magazines, and newspapers aren't accepted, while another says magazines and soft-cover books may be allowed if purchased directly from the publisher and delivered as a parcel.

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Quick Facts

  • Beginning December 1, 2025, inmate mail must be sent to the facility P.O. Box and include the inmate’s name and ID number.
  • All inmate mail must include the inmate’s name, ID number, and a return address.
  • The facility accepts only letter-size mail (8.5 × 11 inches).
  • Mailings are limited to five pages; anything over five pages will be returned to the sender.
  • Mail is scanned on the front side only (writing on the back will be returned), and inmates may receive a maximum of one photograph per mailing.

Send Photos & Mail Guides

Common Questions

What address should I use to mail a letter to an inmate at New Hanover County Detention?

Beginning December 1, 2025, send inmate mail to the facility P.O. Box and put the inmate’s name and ID number on the envelope. Include a return address on every piece of mail.

Can I send books or magazines to someone at New Hanover County Detention?

Facility guidance is mixed. One notice says books, magazines, and newspapers aren’t accepted, but another says magazines and soft-cover books are allowed only when purchased directly from the publisher and delivered as a parcel.

How many pages and photos can I include in inmate mail?

Mail is limited to five pages—anything more gets returned. Inmates can receive one photograph per mailing. Only letter-size (8.5 × 11) pages are accepted, and since the facility scans front-side only, writing on the back will get your mail returned.

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