How to visit, scheduling, dress code, and visitor requirements
Visitation at New Hanover County Detention is by appointment only, with visits available daily from 1:00 PM to 9:00 PM. Each session lasts 45 minutes, and you'll need approved photo ID to get in. The weekly limits are a bit confusing across facility sources: one describes up to two 45-minute visits per week with up to two adult guests per visit, while a newer in-person rule states one visit per week per inmate. If the person you're visiting is housed in units Q, R, or T, only one visitor is allowed per time slot due to smaller visitation rooms. Make sure you're on the approved visitor list before scheduling your appointment.
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Visiting someone at New Hanover County Detention takes some planning. Visits are appointment-only, and here's the catch: the inmate has to schedule them, not you. This guide covers how to coordinate the time slot, what ID to bring, and how to avoid getting turned away at check-in.
Your first visit goes smoother when you know the two big rules up front: visits are appointment-only, and the incarcerated person schedules them—not you. Here's how the hours, visit limits, and housing-unit restrictions affect your plan.
Visits are by appointment only and take place daily between 1:00 PM and 9:00 PM.
Standard in-person visits are 45 minutes. One facility source allows up to two adult guests per visit, but a newer in-person rule limits visits per week; units Q, R, and T also restrict visits to one visitor per time slot.
Yes. You must present approved photo identification at the time of your visit, and you should be on the incarcerated person’s approved visitor list before scheduling an appointment.
Trying to send a book or magazine to someone at New Hanover County Detention? The official guidance is confusing—because it actually contradicts itself. Here's what the facility's own pages say, where those statements clash, and the safest way to handle it.
Mail that doesn't follow New Hanover County Detention's new rules gets returned — not delivered. Here's the exact address to use starting December 1, 2025, along with size, page, and photo limits, the front-side-only scanning requirement, and what you need to know about the book ban.
Getting money onto someone's account shouldn't be a guessing game. New Hanover County Detention offers three options: online deposits through McDaniel Supply (jailpackstore), mailed money orders (with specific wording requirements), and cash deposits at the lobby kiosk.
