Mail, photos, messaging, and phone/call options for staying in touch.
New Lisbon Corrections Institution (NLCI) uses ICSolutions tablets for inmate messaging. To send messages and photos, create a Getting Out account at www.gettingout.com, then follow the vendor's steps for setting up contacts and purchasing credits. ICSolutions is also testing options to fund phone accounts for messaging, so the way you add money or apply credits for calls and texts may change. Across Wisconsin, phone calls, tablet messaging, email, and video visits all run through third-party vendors, and communications are monitored. People in custody generally place outgoing calls rather than receiving incoming ones. If something isn't working, double-check your vendor account status and the current options in Getting Out. Procedures and availability can shift as the statewide rollout continues.
Search for a loved one and send messages and photos in minutes.
If the person you want to reach is in DOC custody and uses an ICS tablet, messaging and photos go through Getting Out. Here are the basics for getting set up, plus what to double-check before you add funds.
Two separate systems handle mail and messages for people in custody at NLCI. Personal mail goes through TextBehind for scanning, while tablet messages and photos go through GettingOut (for those using ICS tablets).
Use ICSolutions tablet messaging through Getting Out. Create a Getting Out account (www.gettingout.com) to send messages and photos, and be prepared to register as an approved contact and buy message credits through the vendor.
No. In Wisconsin facilities, people in custody generally must place outgoing calls, and incoming calls are not permitted. Calls and messages are subject to monitoring and screening.
For messaging, you currently fund your Getting Out account to purchase message credits. ICSolutions is testing additional ways to fund phone accounts for messaging, so available funding methods may change. Check the vendor site for the latest options.
A smooth visit at New Lisbon Correctional Institution (NLCI) starts before you ever reach the front door. The rules below cover arrival timing, parking, and vehicle policies so nothing cuts your visit short.
Your first visit goes smoother when you walk in with only what New Lisbon allows. Think of this as a quick packing guide—so you're not stuck returning things to your car or hunting for a locker at the last minute.
Security screening is part of every visit at New Lisbon Corrections Institution (NLCI). It's much easier when you know what's coming. Here's what to expect at the metal detector, which ID to bring, and how to request an exception for medical devices or ADA accommodations.
