How to deposit funds, commissary, and payment options
New River Valley Regional Jail accepts deposits through ConnectNetwork (online, lobby kiosk, and phone), and AdvancePay works for certain accounts. The lobby kiosk takes both cash and cards. You can also bring money orders to the front desk or evening window—but the jail won't accept certified checks or money orders made out directly to the inmate. For mailed or delivered money orders and certified checks, make them payable to New River Valley Regional Jail in care of the inmate's name (effective April 2, 2018). Even if the inmate owes money, you can still purchase care packages on their behalf regardless of their 60/40 payment plan status. For missing deposits, use the listed vendor support channels and follow the facility's posted instructions.
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Getting money onto someone's account at NRVRJ is straightforward once you pick the right method. Here are the main ways to deposit funds, plus the money-order rules that trip people up most often.
If you’re trying to put money on someone’s account at New River Valley Regional Jail (NRVRJ), the process is straightforward once you pick the right method. The biggest “gotcha” is how money orders must be made out—especially since the April 2018 payee rule can cause mail to be returned.
You can deposit funds through ConnectNetwork online, by telephone, or at the facility kiosk (cash or card). AdvancePay is also available for online and telephone deposits for certain accounts. Money orders are accepted in person at the front desk or evening window, as long as you follow the jail’s payee rules.
Yes, but you can’t make it out directly to the inmate—those won’t be accepted. Money orders and certified checks must be payable to New River Valley Regional Jail in care of the inmate’s name (effective April 2, 2018).
Yes. Friends or family can purchase care packages for an inmate who owes money, regardless of the inmate’s 60/40 payment plan status.
Setting up tablet video visits at New River Valley Regional Jail comes down to one thing: creating your GettingOut account and getting your profile photo approved. Once that's done, the incarcerated person starts the visit from their end—no scheduling required.
New River Valley Regional Jail has a new mailing address for personal inmate mail. All personal letters should now go to: P.O. Box 247, Phoenix, MD 21131.
At New River Valley Regional Jail, inmate phone service is provided by PCS, which is a subsidiary of Global Tel*Link (GTL). That’s why you’ll see GTL/PCS tools and names—like AdvancePay—when you’re trying to get phone calls set up.
