How to visit, scheduling, dress code, and visitor requirements
Visitation at New River Valley Regional Jail happens through GettingOut tablet video visits. You'll need to create a GettingOut account (or use the facility's phone option), and the inmate initiates the visit from their end—no advance scheduling required. Clergy and religious leaders also need GettingOut access, either by setting up an account or calling 866-516-0115. Once enabled, the inmate can start the visit during regular visitation windows. Attorney visits run Monday–Friday and must wrap up by 3:00 p.m. Attorneys should fax their intent to visit 24 hours in advance. Bring a valid government-issued photo ID and complete any required registration or approval steps beforehand.
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Setting up tablet video visits at New River Valley Regional Jail comes down to one thing: creating your GettingOut account and getting your profile photo approved. Once that's done, the incarcerated person starts the visit from their end—no scheduling required.
Video visits at New River Valley Regional Jail run through GettingOut on a tablet. Once your account is ready, the person inside starts the visit during set daily windows—you don't schedule anything ahead of time.
Yes. You must create a GettingOut account (or use the facility’s phone option) to receive tablet video visits. The inmate initiates the visit, and no advance scheduling is required for inmate-initiated tablet visits.
Clergy should set up a GettingOut account or call 866-516-0115 to be enabled for tablet visits. Once enabled, the inmate will initiate the visit during the facility’s tablet visitation windows.
Attorney visits are authorized Monday–Friday and must be completed by 3:00 p.m. Attorneys are asked to fax their intent to visit 24 hours in advance to the facility.
Getting money onto someone's account at NRVRJ is straightforward once you pick the right method. Here are the main ways to deposit funds, plus the money-order rules that trip people up most often.
New River Valley Regional Jail has a new mailing address for personal inmate mail. All personal letters should now go to: P.O. Box 247, Phoenix, MD 21131.
If you’re trying to put money on someone’s account at New River Valley Regional Jail (NRVRJ), the process is straightforward once you pick the right method. The biggest “gotcha” is how money orders must be made out—especially since the April 2018 payee rule can cause mail to be returned.
