Free Video Visits at Newport News Jail Annex: How to Schedule, What to Bring, and How It Differs from At‑Home Visits
Video visits at the Newport News Jail Annex come in two flavors: free on-site kiosks or at-home visits (when available) with a shorter daily window. Here's how to schedule, what to bring, and how to avoid common check-in problems.
The Newport News Jail Annex offers free video visitation through on-site kiosks. The main difference between your options? Hours. On-site kiosks run later into the evening, while at-home video visits (when available) cut off earlier.
Either way, setup starts the same. Video visitation runs through Securus, so you'll need to create a Securus Technologies account and schedule your visit online before connecting - whether you're using the Jail Annex kiosks or visiting from home.
- Create your Securus Technologies account - Set up your account in the Securus system so you can access video visitation.
- Schedule the visit online - Once your account is ready, schedule your video visit through Securus. This is required for both the free on-site kiosks at the Jail Annex and at-home video visits (when available).
- Choose the visit type that fits your day - If you need later evening options, the Jail Annex kiosks run later than at-home visits. If you’re trying to visit from anywhere with internet access, schedule an at-home slot (when available).
Reminder: Both kiosk and at-home visits must be scheduled online through Securus. Without a scheduled time, you won't be able to start your visit.
Free video kiosk visits at the Jail Annex run daily from 9 a.m. to 11 p.m. Pick a time well inside that window - don't try to check in right as availability ends.
At-home video visitation, when available, runs by appointment daily from 9 a.m. to 9 p.m. That 9 p.m. cutoff is the key scheduling difference - the Jail Annex kiosks stay open until 11 p.m.
ID Verification
- ✓ A photo ID
- ✓ Whatever you need to verify your date of birth at check-in
Heads up: No photo ID or date of birth verification means no kiosk access.
For kiosk visits, the Sheriff's Office keeps it simple: dress conservatively. Provocative or revealing clothing can get you turned away. When in doubt, go with the more covered-up option.
Quick Checklist
- ✓ Create your Securus Technologies account
- ✓ Schedule your visit online through Securus (kiosk or at-home)
- ✓ Bring photo identification and be ready to verify your date of birth at the kiosk
- ✓ Go during kiosk hours: daily 9 a.m. to 11 p.m.
- ✓ Dress conservatively and modestly to avoid being denied for revealing/provocative clothing
Good news: The Jail Annex on-site kiosks offer free video visitation for friends and family.
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