How to Send Mail to Someone at Newport News City Jail (Use the Smart Communications P.O. Box)

All postal mail for someone at the Newport News Sheriff's Office goes to Smart Communications - not the jail itself. Here's the address to use: Smart Communications - Newport News Sheriff's Office, P.O. Box 9117, Seminole, FL 33775-9117. Include an "Attention To" line with the incarcerated person's full name and ID number.

Regular postal mail - postcards, letters, greeting cards - gets scanned at a processing center. Your loved one won't receive the physical item. Instead, they'll read a digital copy on their tablet.

Print the incarcerated person's full name and ID number clearly on the outside of your envelope or postcard. This helps Smart Communications route it correctly.

Before mailing, double-check two things: the Smart Communications P.O. Box address and the incarcerated person's name and ID number. Once sent, your mail gets scanned and shows up on their tablet.

• ✓ Sending it to the wrong P.O. Box (not P.O. Box 9117 in Seminole, FL 33775-9117)
• ✓ Leaving off the incarcerated person’s ID number
• ✓ Forgetting the “Attention To:” line with the person’s name and ID number
• ✓ Writing the name/ID so lightly or messily that it isn’t clearly readable on the outside

If your mail doesn't seem to arrive, start with the basics. Verify the address: Smart Communications - Newport News Sheriff's Office, P.O. Box 9117, Seminole, FL 33775-9117. Make sure the name and ID number are correct and clearly visible on the outside. If everything looks right and it still isn't getting through, contact the Newport News Sheriff's Office for help.