How to deposit funds, commissary, and payment options
Adding money to an inmate's account at Newport News City Jail goes through Access Corrections. You can deposit online through their portal or use on-site kiosks at both the Jail and the Jail Annex. Funds typically post within 24–48 hours, though exact timing depends on the vendor's processing rules. If a deposit doesn't show up, contact Keefe Commissary Network—the facility routes missing-transaction issues through them. Have the inmate's full name and ID ready before you pay, and follow the vendor's step-by-step instructions whether you're using the portal, a kiosk, or mailing certified funds. Fees and posting times vary, so check the Access Corrections site first.
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Use the Access Corrections portal for electronic deposits or the on-site kiosks located at the Jail and the Jail Annex. Follow the vendor’s submission steps and be ready with the inmate’s full name and ID.
Deposits typically post within 24–48 hours, but exact processing times depend on the vendor. If you need firmer timing, check the vendor’s terms before you submit the payment.
Contact Keefe Commissary Network for support, since the facility directs missing-deposit issues to that vendor. Have your transaction details ready so they can research the payment.
Video visits at the Newport News Jail Annex come in two flavors: free on-site kiosks or at-home visits (when available) with a shorter daily window. Here's how to schedule, what to bring, and how to avoid common check-in problems.
Visiting someone at the Newport News Jail Annex? You'll use free onsite video kiosks. Show up with valid ID, dress appropriately, and schedule through Securus ahead of time—the process is straightforward.
Mail for people at Newport News City Jail doesn't go directly to the facility. Instead, you'll send it to a Smart Communications P.O. Box with the right
