How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Norfolk County Community Correctional Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Norfolk County Community Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Norfolk County Community Correctional Center.

Frequently asked questions about Norfolk County Community Correctional Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Norfolk County Community Correctional Center.

2. How much does it cost to send a message to Norfolk County Community Correctional Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Norfolk County Community Correctional Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Norfolk County Community Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Norfolk County Community Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Norfolk County Community Correctional Center?

   Mailing address:

   Norfolk County Community Correctional Center
   191 Parkingway
   Quincy, MA 02169
   Phone: (617) 471-7272

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Norfolk County Community Correctional Center?

   Visiting hours at Norfolk County Community Correctional Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (617) 471-7272 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Norfolk County Community Correctional Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Norfolk County Community Correctional Center for their specific mail policies.

7. How do I send money to an inmate at Norfolk County Community Correctional Center?

   You can send money to an inmate at Norfolk County Community Correctional Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Norfolk County Community Correctional Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Norfolk County Community Correctional Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Norfolk County Community Correctional Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Norfolk County Community Correctional Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Norfolk County Community Correctional Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication and educational resources form a cornerstone of the programming approach at Norfolk County Correctional Center in Massachusetts. The facility operates a modern digital mail system where personal correspondence is scanned and transferred to offenders’ tablets, ensuring secure communication while maintaining facility safety. This technology-integrated approach extends to the facility’s educational offerings, which may include literacy programs, GED preparation, and computer skills training that utilize similar digital platforms.

The facility maintains a structured reading program that allows offenders to receive books directly from approved vendors like Edward Hamilton Booksellers and Barnes & Noble, with individuals permitted to possess up to three books plus religious texts. This educational foundation typically supports broader programming that may include vocational training in areas such as food service, maintenance, or manufacturing skills. Counseling services often encompass substance abuse treatment, mental health support, and cognitive behavioral programs designed to address underlying issues that contribute to criminal behavior.

Reentry preparation programs likely focus on practical life skills, including job readiness training, financial literacy, and housing assistance planning. The facility may offer religious services and chaplaincy programs to support spiritual development, while recreational activities and physical fitness programs help maintain overall wellness. Family connection remains prioritized through the visiting program and various communication options, recognizing that maintaining positive relationships often contributes to successful community reintegration upon release.

Daily Life & Visitation

Inmates at Norfolk County Correctional Center in Dedham receive their mail Monday through Saturday, with most personal correspondence now digitally scanned and delivered to individual tablets to maintain facility security. This modern approach to mail handling reflects how technology has transformed communication within the facility, while legal mail and privileged correspondence continues to be opened in the inmate’s presence to preserve attorney-client confidentiality.

The facility maintains strict guidelines for reading materials, allowing offenders to possess up to three books at any time, plus religious texts such as the Bible or Quran. Publications may dedicated be ordered directly from approved vendors like Edward Hamilton Booksellers or Barnes & Noble, with magazines covering sports, health, news, and general interest topics subject to administrative approval. These policies typically aim to balance inmates’ educational and recreational needs with security requirements.

Daily routines at the facility likely follow standard correctional schedules common throughout Massachusetts, which may include structured meal times, work assignments, educational programming, and recreational periods. Family connections remain important, with the facility offering various communication options including video visitation and inmate phone services. The tablet-based mail system allows inmates to maintain correspondence with loved ones while facility staff can ensure contraband prevention, creating a balance between security needs and maintaining family relationships during incarceration.