How to Contact an Inmate at Facility

Start with the facility's inmate handbook. Look for the section titled "Correspondence / Inmate Telephone System." That's where you'll find the rules governing how communication works, what's allowed, and what can get mail or calls rejected.

If you need to confirm a policy or you're getting conflicting answers, call the facility directly. The Frank Lee facility public page lists the phone number as (334) 290-3200 and the street address as 5305 Ingram Road, Deatsville, AL 36022.

Steps Follow

• ✓ Set up an Access Corrections account to make deposits online or by phone. You can also create the account by calling (866) 345-1884.
• ✓ If you plan to mail a money order, create your Access Corrections account first, then print the required deposit coupon from the Access Corrections website before you mail anything.

Prefer paying in cash? CashPayToday is listed as an alternative option. It lets you make cash payments at more than 800 statewide retail locations, including Dollar General and Family Dollar. That makes it a practical choice if you don't want to use a card or mail a money order.

1. Check the inmate handbook first: Look for the “Correspondence / Inmate Telephone System” section so you’re working from the facility’s published rules.
2. Call the facility to confirm anything time-sensitive: Use (334) 290-3200 if you need to verify the current process before sending money or trying to communicate.
3. Follow the approved process exactly: Small details like required forms, acceptable formats, or required account setup can affect whether something is accepted and how quickly it posts.

What Verify

• ✓ The inmate’s name and any required ID or account number formatting for deposits
• ✓ Which deposit methods are currently accepted for the inmate’s account (online, phone, or money order with a printed deposit coupon)
• ✓ Expected processing times, especially if you are sending funds for a deadline

Before heading to a store, confirm that CashPayToday is the right cash option for your situation and check which nearby retail locations can process the payment. Ask about any limits or point-of-sale fees when you pay, since those details can vary by location and service.

Double-check the facility's contact details before visiting in person or sending anything by mail. The public page lists (334) 290-3200 and 5305 Ingram Road, Deatsville, AL 36022. Contact information can change, though, and confirming up front can save you a wasted trip.