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Complaints and incident reports at Broward County Detention Center go through the Central Communications Center (CCC), which operates seven days a week, including holidays. The CCC accepts reports that fit categories listed under F.A.C. 63F-11: program disruption, escapes/absconds, medical incidents, mental health and substance abuse issues, complaints against staff, and concerning youth behavior. Anyone can call to report an incident or submit a complaint as long as it meets the reportable-incident criteria. When you call, have specifics ready—program name or code, names involved, exact location, date and time, witnesses, any video information, and whether PAR restraint was involved. If your complaint is accepted, you'll get an incident number. Keep it for status checks and follow-up. Anonymous reports are accepted but harder for staff to act on.
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Call the Central Communications Center (CCC) to report incidents that fit the reportable-incident criteria under F.A.C. 63F-11. Anyone can make a report. Accepted complaints get an incident number and are routed to the appropriate branch.
Have specific details ready: program name or code, names involved, the exact place, date and time, witnesses, any available video information, and whether PAR restraint was involved.
Yes. You can file a report anonymously, but anonymous reports are harder for staff to act upon; when possible, keep the incident number you’re given for follow-up.
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