North Central C.I., Gardner, MA

Visiting at NCCI/Gardner starts with pre-approval. The inmate must add you to their visiting list by submitting a Visitor Application Form, which gets mailed to the institution. Once approved, visits may be available in person or by video. NCCI/Gardner uses Securus for video visitation, and you'll need to be pre-approved and listed before scheduling a session. Bring a current, accepted photo ID every time. If you were recently released from custody, you may need the Superintendent's permission, and some recently released family members may be ineligible for up to six months. Schedules, allowed items, and booking steps can change, so confirm the latest visiting information before you go.

NCCI/Gardner uses Securus Video Visitation. Before you can book a session, you must be pre-approved and added to the incarcerated person's approved visiting list. Then you schedule through the vendor's platform. For phone calls or electronic messaging, set up an account with the facility's approved communications vendor first and complete any required registration steps. Phone calls and electronic messages are typically handled by a third-party vendor and may be monitored or screened, so keep your conversations within facility rules. At many facilities, incarcerated people can only place outgoing calls. Rules and exact steps can vary, so confirm the current vendor details and any local exceptions on the facility page before calling or booking a visit.

To send money to someone at NCCI/Gardner, start on the facility's family resources or visitors page. It links to approved deposit options and instructions, which may include an online vendor, mail-in steps, or in-person deposits. In Massachusetts, Access Corrections is a commonly used service for web and mobile deposits, but confirm the approved vendor for NCCI/Gardner before creating a payment. Most deposit workflows ask for the person's full name and their commitment or register number. From there, follow the vendor's payment steps and limits. Use U.S. funds and match the facility's payee directions. Some locations accept only money orders, U.S.-drawn checks, or cash, and dual-payee checks are often returned.