How to deposit funds, commissary, and payment options
To send money to someone at NCCI/Gardner, start on the facility's family resources or visitors page. It links to approved deposit options and instructions, which may include an online vendor, mail-in steps, or in-person deposits. In Massachusetts, Access Corrections is a commonly used service for web and mobile deposits, but confirm the approved vendor for NCCI/Gardner before creating a payment. Most deposit workflows ask for the person's full name and their commitment or register number. From there, follow the vendor's payment steps and limits. Use U.S. funds and match the facility's payee directions. Some locations accept only money orders, U.S.-drawn checks, or cash, and dual-payee checks are often returned.
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For Massachusetts DOC facilities like NCCI/Gardner, Access Corrections / Secure Deposits is the preferred way to send money. It's fast, convenient, and doesn't depend on mail delivery—making it the best starting point for most people.
Start on the NCCI/Gardner family resources or visitors page, which links to deposit and vendor resources. Use those links to find the correct vendor, mail instructions, or in-person deposit details before sending funds.
Access Corrections is the most commonly used online and mobile deposit service in Massachusetts, but facility approval varies. Check NCCI/Gardner's site for the approved vendor link before creating an Access Corrections deposit.
Use U.S. funds and follow the facility’s instructions on acceptable payment types. Many locations require money orders or U.S.-drawn checks payable as directed and may not accept dual-payee checks, and some accept cash only.
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