How to visit, scheduling, dress code, and visitor requirements
Visiting at NCCI/Gardner starts with pre-approval. The inmate must add you to their visiting list by submitting a Visitor Application Form, which gets mailed to the institution. Once approved, visits may be available in person or by video. NCCI/Gardner uses Securus for video visitation, and you'll need to be pre-approved and listed before scheduling a session. Bring a current, accepted photo ID every time. If you were recently released from custody, you may need the Superintendent's permission, and some recently released family members may be ineligible for up to six months. Schedules, allowed items, and booking steps can change, so confirm the latest visiting information before you go.
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Your first prison visit goes a lot smoother when you handle the paperwork and rules before leaving home. Use this checklist to confirm you're approved, bring the right ID, and avoid the most common reasons people get turned away at the front desk.
Children under 18 do not need to be pre-approved to visit an inmate. That's one big step off your plate, especially if you're planning a first visit and already juggling paperwork.
Visiting at NCCI/Gardner is straightforward once you know which approvals apply to you. The biggest delays usually come from eligibility rules and pre-approval requirements, so confirm those before you try to schedule anything.
Video visits at NCCI/Gardner are straightforward once you're set up—but there's one step that trips people up. You can't schedule anything until you're officially pre-approved and on your loved one's visiting list. Here's how to get through it the first time.
The inmate must submit a Visitor Application Form to the institution to add you to their pre-approved visiting list. Follow any additional paperwork or instructions the facility provides so you can be cleared for visits.
Yes. NCCI/Gardner offers video visitation and uses Securus for video visits. You must be pre-approved and on the inmate’s visiting list before you can schedule, and video sessions follow the facility’s booking rules.
Bring a current, accepted government-issued photo ID to every visit. If you are bringing a minor, bring the original required documents (for example, a birth certificate or consent forms) as the facility directs.
For Massachusetts DOC facilities like NCCI/Gardner, Access Corrections / Secure Deposits is the preferred way to send money. It's fast, convenient, and doesn't depend on mail delivery—making it the best starting point for most people.
To visit or video visit someone at NCCI/Gardner, you'll typically need to get approved first. Here's how the approval process works and what to double-check before making plans.
To visit someone at North Central Correctional Institution, you need to be on the inmate's pre-approved visiting list. The process starts with filling out a Visitor Application and mailing it to the institution.
