5 Ways to Stay Connected with Someone at North Central Unit (Calico Rock)
Staying connected takes effort, but it's manageable when you follow the Arkansas DOC's Family & Friends guide and double-check current rules before making plans.
Planning an in-person visit at North Central Unit? Start with the Arkansas DOC Family & Friends guide's visitation section (page 13). That's where you'll find the core rules. Don't treat it as the final word, though. The guide is exactly that - a guide. Some situations won't be covered, and policies change. Before you drive out, verify the basics: how visits are scheduled, what the dress code is, and what to expect during check-in searches.
Need help with a visitation question the guide doesn’t answer? Contact Arkansas DOC Constituent Services at (870) 267-6385 or ADC.Public.Information@arkansas.gov.
Regular phone calls can make a real difference, especially when visits are hard to arrange. The Family & Friends guide includes an
If your question is account- or setup-specific: Constituent Services can help you confirm the right steps when the guide doesn’t cover your situation.
Putting money on an account is one of the most practical ways to stay connected. It helps your loved one cover basics like commissary items and supplies for writing home. The Family & Friends guide has an
Before you send money: Call Constituent Services to confirm acceptable deposit methods and any vendor details or fees that apply right now.
Mail remains one of the most reliable ways to show up for someone consistently. The Family & Friends guide covers mail procedures - how to address items properly, what content is allowed, and what gets rejected. Since the guide may not reflect recent changes or cover every situation, use it as your starting point and follow its rules when you write and send anything.
If you have a time-sensitive family emergency or an urgent notification that needs to get to your loved one, contact the Arkansas DOC Constituent Services Office to confirm the correct process. You can reach them at (870) 267-6385 or by email at ADC.Public.Information@arkansas.gov.
Staying connected isn't just about communication - it's also about helping your loved one keep moving forward. Arkansas DOC offers programs that support reentry, including academic education, treatment programs, and job skills training. People at North Central Unit have access to these. Your role can be simple but powerful: encourage them to ask about programs, stick with them when motivation dips, and talk about what they're learning. Even short, steady reminders that you see their progress can help them stay engaged.
Want program details or eligibility info? Constituent Services is the right place to ask when the guide doesn’t spell it out.
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- ✓ Read the Family & Friends guide section you’re using: Visitation (page 13), Inmate Telephone Use (page 18), or Inmate Banking/Deposits (page 19)
- ✓ Have your loved one’s identifying information ready (name and ADC number, if you have it)
- ✓ Call Constituent Services at (870) 267-6385 to confirm the current process if anything is unclear
- ✓ Follow the guide’s instructions to schedule, set up calling, or make a deposit
- ✓ If your situation isn’t covered in the guide, email ADC.Public.Information@arkansas.gov
The Arkansas DOC Family & Friends guide is a solid starting point - it covers the policies and procedures families use most. That said, it doesn't address every situation and may not reflect recent changes. Treat it as your foundation, not your only source. When you're unsure, reaching out for clarification is worth the effort. Clear communication about procedures helps you support your loved one without unnecessary setbacks.
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