Who to Call About an Inmate at North Central Unit (Arkansas DOC contacts)

For questions the Arkansas DOC Family & Friends guide doesn't cover, call the Arkansas Division of Correction Constituent Services Office at (870) 267-6385. This is the main public contact line for DOC-related questions when you need clarification from staff.

Prefer email? Send questions to ADC.Public.Information@arkansas.gov. Email works well when you want to explain your situation clearly in writing or keep a record of what you asked.

The Family & Friends guide covers the basics, but not every situation. It may not reflect recent policy changes either - treat it as a starting point, not the final word. If your question is time-sensitive, unusual, or you're getting conflicting information, Constituent Services can confirm what applies right now.

Before you call or email, double-check you're asking about the right place. North Central Unit is in Calico Rock, Arkansas. That small detail helps avoid mix-ups with other Arkansas DOC facilities that have similar names or are nearby.

Not sure which unit you're dealing with? The Arkansas DOC Family & Friends guide has a map of state correctional facilities on page 9. Check it to confirm the facility name and location before making calls.

Prepare Before Call

• ✓ Inmate’s full name (as it appears in DOC records)
• ✓ ADC number (if you have it)
• ✓ Your relationship to the inmate
• ✓ A one-sentence description of what you’re trying to find out
• ✓ Any key dates tied to your question (court date, transfer date, visit date, etc.)
• ✓ Pen and paper (or notes app) to write down the date/time you called, who you spoke with, and what they told you

Dealing with an urgent family emergency? Don't guess - use official DOC channels. Call the ADC Constituent Services Office at (870) 267-6385 and explain the situation is urgent. They can direct you based on current procedures.