Who to Call About a Loved One at Pitchess Detention Center — East Facility (Quick Phone Guide)
Need information fast? Here are the three phone lines families use most for Pitchess Detention Center, East Facility.
Start with these numbers. Facility Information Service / Intake and Administration: (661) 295-8815 (24-hour line). Inmate Information Service / Intake: (213) 473-6100 (24-hour line). There's also a second Inmate Information line: (213) 473-6080. The facility is open 24 hours a day, Monday through Sunday, so you can call anytime.
For general facility information, intake questions, or administrative matters, call (661) 295-8815. This is the Facility Information Service / Intake and Administration line.
For inmate-related questions, try the Inmate Information Service / Intake lines: (213) 473-6100 (24-hour) or (213) 473-6080. If one is busy or not getting you where you need to go, try the other.
Need help outside business hours? The facility is open 24/7. Your best bets for time-sensitive concerns are the Facility Information line at (661) 295-8815 or the Inmate Information line at (213) 473-6100, both listed as 24-hour.
Visiting is on Saturdays and Sundays, 8:30am to 3:00pm.
- Confirm the weekend visiting details before you leave - Call the Facility Information Service / Intake and Administration line at (661) 295-8815 (listed as 24 Hr.) to ask about facility-level visiting questions.
- Check on an individual person’s status - If your visit depends on a specific person’s intake status, call Inmate Information Service / Intake at (213) 473-6100 (listed as 24 Hr.). If needed, you can also try the alternate Inmate Information Service / Intake number, (213) 473-6080.
What to Have Ready
- ✓ Your loved one’s full legal name (spell it out)
- ✓ Any booking number or inmate ID you have (if known)
- ✓ Date of birth (if you know it)
- ✓ Your relationship to the person you are calling about
- ✓ A pen and paper, so you can write down names, times, and any reference numbers
The department listing for this location also mentions a range of public services: correctional programs, disaster services, environmental services, holiday assistance, law enforcement services, substance abuse services, and youth services for unincorporated areas of Los Angeles County and contracting cities.
Tip: Not getting the information you need? Try calling Inmate Information at (213) 473-6100 again, or ask which line ((213) 473-6100 or (213) 473-6080) is best for your specific question.
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