Contact an Inmate at NORTH PIEDMONT CRV.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

At North Piedmont CRV, communication options run through third-party vendors. That means you'll manage phone calls, messages, tablet access, and video visits through the vendor's app or online portal rather than contacting the facility directly. Some incoming physical mail is processed by TextBehind, which scans letters into digital images delivered through the facility's tablet system. Religious correspondence courses, sacred texts, and Bible study materials require pre-approval through a review process involving the chaplain (or religious coordinator) and the mail room. The person in custody generally submits a Request for Assistance, and review typically takes about two weeks. Approved religious course materials should be shipped directly from the vendor, school, or religious institution, not routed through TextBehind.

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Quick Facts

  • TextBehind scans physical mail into digital images and forwards scanned files for delivery to offenders on electronic tablets.
  • Religious correspondence courses, sacred texts, and Bible study materials must be pre‑approved through a facility review process involving the chaplain or religious coordinator and the mail room.
  • Approved religious course materials must be shipped directly from the vendor, school, or religious institution to the correctional facility and not routed through TextBehind.
  • Offenders must submit a facility Request for Assistance form and the chaplain or designated staff will review and approve or deny within about two weeks.

Contact & Communication Guides

Phone & Messaging

How to Contact an Inmate at Facility

Non-legal mail at this facility goes through TextBehind. You send a letter, card, photos, or artwork, and TextBehind scans it into a digital file. The offender then receives it electronically on a tablet.

Common Questions

How is incoming mail handled at NORTH PIEDMONT CRV?

Some incoming physical mail may be scanned by TextBehind into digital images, then delivered through the facility’s tablet system for the person in custody to view.

Can I send religious books or correspondence courses to someone at NORTH PIEDMONT CRV?

Yes, but they must be pre-approved through the facility’s request and review process involving the chaplain (or religious coordinator) and the mail room. Approved materials must be shipped directly from the vendor, school, or religious institution to the facility.

How do I set up messaging, phone calls, or video visits with someone at NORTH PIEDMONT CRV?

Set it up through the facility's approved third-party communications vendor. Create an account, sign in to the vendor app or portal, add funds if required, then schedule or start video visits through that system. You and the person in custody may also need approval in the vendor system first.

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