How to send messages, photos, and packages
Video visitation at North Piedmont CRV runs through the Getting Out Visits app. You'll need to be on the incarcerated person's approved visitors list first. Once approved, you can schedule visits in advance or start on-demand sessions directly in the app. Phone and tablet communication goes through ViaPath/GTL, which handles voice calls, text messaging, digitized mail delivery to tablets, plus education and entertainment access. To use any of these services, create an account with the vendor and manage funding, scheduling, and settings through their portal or app. For international callers: contact AdvancePay International at 1-888-216-7423 or AdvancePayInternational@gtl.net to set up an account outside the U.S.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at North Piedmont CRV is straightforward once you know the exact format. Here's the copy-ready mailing address, plus the approved electronic option.
Getting mail to someone at North Piedmont CRV? You'll address it to TextBehind's P.O. Box in Phoenix, Maryland—not the facility itself. Use the required format, and your letter gets scanned and delivered to your loved one on a tablet.
Install and sign in to the Getting Out Visits app, then make sure you’re on the incarcerated person’s approved visitors list. Once both sides are approved in the vendor system, you can schedule a visit or start an on-demand session in the app.
Tablet and phone services at NORTH PIEDMONT CRV are provided under contract with ViaPath/GTL. These services support calls, texts, and delivery of digitized mail to tablets.
International AdvancePay customers should contact AdvancePay International at 1-888-216-7423 or AdvancePayInternational@gtl.net to set up accounts outside the U.S.
Use the TextBehind address format exactly, including the offender’s full name, OPUS number, the CRV designation, and the TextBehind P.O. Box shown in the facility’s address format. If the format isn’t followed, your mail may be returned to sender.
Your physical letter is scanned first. TextBehind scans letters, cards, photos, and artwork and sends a digital copy to the offender’s tablet; originals are handled separately and can be requested back within the vendor’s timeframe.
Yes. You can request the originals back from TextBehind within 30 days for a $2.50 service fee; if you don’t request them, they’ll be shredded after 30 days.
North Piedmont CRV holds visitation on Sundays from 9–11 a.m. Plan to arrive early—you'll need time for check-in, and rushing never helps if questions come up at the desk.
A smooth visit starts before you leave home. Here's what to expect at the entrance—and what to leave behind so you don't get turned away.
Your first visit goes smoother when you lock in the appointment, confirm the schedule, and show up with the right people and paperwork. Here's how to schedule an in-person visit at North Piedmont CRV Center—and what to double-check before you drive out.
