How to contact an inmate at Northeast Correctional Complex
This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:
Northeast Correctional Complex inmate search
To contact a person start by searching for the person on the facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the persons full name. Nicknames should not be used.
After finding the person you are looking for you can then create a messaging account to send letters and photos.
How to message an inmate
You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Northeast Correctional Complex .
Sending Photos and Postcards
A great way to send love and support to loved one at Northeast Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Northeast Correctional Complex.
Frequently asked questions about Northeast Correctional Complex
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Northeast Correctional Complex.
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How much does it cost to send a message to Northeast Correctional Complex?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at Northeast Correctional Complex?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Northeast Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Northeast Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of Northeast Correctional Complex?
Mailing address:
Northeast Correctional Complex
5249 Highway 67 West
Mountain City , TN 37683
(423) 727-7387Business hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Overview of Northeast Correctional Complex
In the rural landscape of Mountain City, Tennessee, the Northeast Correctional Complex (NECX) serves as a significant employer and community presence in Johnson County. Located at 5249 Highway 67 West, this close-custody facility employs over 500 people and has maintained accreditation through the American Correctional Association since 1993, reflecting its commitment to operational standards and community safety.
NECX houses male offenders with custody levels ranging from minimum to close custody, with an operating capacity of 1,395 inmates. The facility emphasizes rehabilitation through comprehensive programming that includes Adult Basic Education (ABE) and Higher Education Equivalency (HiSET) preparation courses. Vocational training opportunities span multiple construction trades, including Core Carpentry I & II, Core Electrical I & II, Core Masonry I & II, Core Plumbing I & II, and Core Construction, providing inmates with marketable skills for successful reentry.
The complex addresses behavioral health needs through evidence-based interventions, including cognitive behavior therapy, substance use group therapy, substance use aftercare, and workforce development programs. Through community partnerships, NECX offers specialized programs such as Computer Information Technology, Industrial Electricity, and Masonry through Tennessee College of Applied Technology (TCAT), as well as an associate degree program in business administration through Northeast State Community College. Inmates not participating in academic or vocational programs typically work in support service roles throughout the facility, including landscaping, janitorial services, and food services.
What services are provided by Northeast Correctional Complex?
The Northeast Correctional Complex emphasizes evidence-based programming to address the rehabilitative needs of its male offender population. Through partnerships with Tennessee College of Applied Technology (TCAT), inmates can pursue specialized training in Computer Information Technology, Industrial Electricity, and Masonry, while Northeast State Community College provides an associate degree program in business administration. The facility's comprehensive vocational offerings include Core Carpentry I & II, Core Electrical I & II, Core Masonry I & II, Core Plumbing I & II, and Core Construction programs, designed to equip inmates with marketable skills for successful reentry.
Educational opportunities extend beyond vocational training to include Adult Basic Education (ABE) and Higher Education Equivalency (HiSET) preparation courses, ensuring inmates can achieve fundamental academic credentials. To address behavioral health needs, the facility provides cognitive behavior intervention, substance use group therapy, substance use aftercare services, and workforce development programming. These therapeutic interventions typically work alongside the educational components to support comprehensive rehabilitation efforts.
Inmates not participating in academic or vocational programs are required to work in various support service roles throughout the facility, including landscaping, janitorial services, and food services operations. The facility may also offer additional support services commonly found in Tennessee correctional institutions, such as library access, recreational activities, and religious services. Healthcare services are typically available to address both routine medical needs and specialized treatment requirements, while family visitation programs often help maintain important community connections during incarceration.
