Tennessee

How to contact an inmate at Northeast Correctional Complex

Last Updated on May 21, 2023

A friendly help guide for Northeast Correctional Complex. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Northeast Correctional Complex

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Northeast Correctional Complex
  5. Overview of Northeast Correctional Complex
  6. Inmate services at Northeast Correctional Complex

Here's a short video on how to contact an inmate at Northeast Correctional Complex:

How to message an inmate

How to message an inmate at Northeast Correctional Complex

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Northeast Correctional Complex .

Sending Photos and Postcards

How to send photos and postcards to Northeast Correctional Complex

A great way to send love and support to loved one at Northeast Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Northeast Correctional Complex.

Frequently asked questions about Northeast Correctional Complex

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Northeast Correctional Complex.

  2. How much does it cost to send a message to Northeast Correctional Complex?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Northeast Correctional Complex?
    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Northeast Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Northeast Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Northeast Correctional Complex?
    Mailing address:

    Northeast Correctional Complex
    5249 Highway 67 West
    Mountain City , TN 37683
    (423) 727-7387

    Business hours:
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours

Overview of Northeast Correctional Complex

Northeast Correctional Complex (NECX) is a Tennessee state prison located in Mountain City, in the northeastern part of the state. This correctional facility's primary mission is to provide a secure and safe environment for incarcerated individuals, and it specializes in managing high-risk offenders.

NECX comprises three separate institutions: the Northeast Correctional Complex Annex, Mountain View Youth Development Center (MVYDC), and Annex One. The prison houses maximum and medium security male inmates who have been sentenced to state custody for crimes in Tennessee or under Tennessee state law.

NECX features various programs such as educational, vocational, substance abuse, and mental health treatment for inmates, to promote a successful return to society eventually. The prison offers classes for adult basic education and GED, as well as for vocational training in carpentry, welding, masonry, culinary arts, and more. Moreover, the Northeast Correctional Complex provides specialized training in licensed professions for inmates nearing their release, such as plumbing, electrical, and HVAC.

The prison security measures include razor wire fences, a watchtower system, video monitoring, and a security perimeter patrol for authorized individuals only. The prison also enforces standard visiting and contact procedures, and strict rules and regulations. Staffs at NECX maintain the safety and order of the correctional facility through frequent inmate head counts, prompt medical and emergency care, and by strictly adhering to all policies and procedures.

What services are provided by Northeast Correctional Complex?

Northeast Correctional Complex is a maximum security prison located in Mountain City, Tennessee. The complex has a variety of programs and services for inmates to enroll in to prepare them for reintegration into society or to maintain safety within the institution. One program that Northeast Correctional Complex offers is a GED program. This program offers adults the opportunity to earn a high school equivalency certificate. Inmates without a high school degree or equivalent may find difficulty obtaining a job once released; however, after successfully earning a GED, inmates are more likely to obtain employment.

Another program offered by Northeast Correctional Complex is Nurturing Parenting. This program provides education on parenting skills, child developmental milestones, and child safety. Many inmates have young children or are younger parents themselves and can benefit from the education offered in this program. It also allows parents to view themselves as positive role models while they are incarcerated and once they are released. The education and skills they gain from this program will benefit themselves, their families, and their communities.

Substance Abuse Treatment is also a program that is available at Northeast Correctional Complex. This program is designed to help inmates overcome struggles with drug and alcohol addiction. It includes peer recovery support, education, and therapy sessions. Substance Abuse Treatment may significantly improve an inmate's probability of successfully reintegrating into society after their release. Oftentimes, addiction is a leading factor in a person's incarceration. As a result, if an inmate can conquer their addiction during the time in prison, they can work towards diminishing their reasons for recidivism.

Lastly, Northeast Correctional Complex has a program called the Angel Tree Program. During the December holiday season, children can write letters to their incarcerated parent. The letters sent are used