Before You Go: What to (and Not to) Bring Into NERCC
Keep it simple for on-site visits at NERCC: bring your car keys and your ID. That's it. Leave everything else outside so you don't get held up at check-in.
How to send messages, photos, and packages
To schedule a video visit at Northeast Regional Corr. Center, email nerccvisiting@arcmn5.org and wait for confirmation. On-site video visits require advance approval and run Wednesdays and Sundays, with five slots between 7:00 pm and 8:00 pm. Visits last 20 minutes, so be ready at your start time—show up more than 10 minutes late and the visit may be cancelled. Keep things appropriate: nudity or prohibited content can cost the resident their video privileges. Residents also can't show other residents, staff, or the facility layout on their devices. The facility lists Reliance Telephone, Inc. on its vendor page, and phone, video, and electronic messages are commonly monitored or recorded.
Search for a loved one and send messages and photos in minutes.
Email nerccvisiting@arcmn5.org to request a video visit. You’ll receive confirmation once the visit is approved.
On-site video visits require advance approval and run Wednesdays and Sundays, with five slots between 7:00 pm and 8:00 pm. Calls last 20 minutes—arrive more than 10 minutes late and yours may be cancelled. Nudity or prohibited content can end video privileges. Residents can't show other residents, staff, or the facility layout. Expect calls to be monitored or recorded.
Reliance Telephone, Inc. is listed on the facility’s vendor page footer as the phone/video vendor.
Yes. In Minnesota, incoming mail is commonly opened and scanned for digital delivery, and the original letter may not be returned to you.
Include the person's full name, their DOC OID/SPN if you know it, and the facility name. Spell out "Minnesota" on the envelope to avoid routing errors. Send through USPS unless the facility says otherwise.
Mail is inspected for contraband. If something violates the rules, it may be returned to you when possible, or destroyed if there’s no return address.
Keep it simple for on-site visits at NERCC: bring your car keys and your ID. That's it. Leave everything else outside so you don't get held up at check-in.
Your first visit to NERCC goes smoother when you show up with only what you're allowed to carry inside: your ID and car keys. Leave everything else locked in your vehicle — otherwise you might get turned away at the door.
Scheduling an on-site video visit at NERCC is straightforward—but strict. You need advance approval, evening slots are limited, and late arrivals risk cancellation. Here's how to request a visit and show up ready.