Who to Call at Northern Correctional Institution: Phone Directory and When to Use Each Number
Calling the right office at Northern Correctional Institution saves time and frustration. Here are the key phone numbers, plus guidance on when to call the facility directly, when to reach out to the Connecticut DOC Public Information Office, and when ICE is your best contact.
Northern CI's mailing address is 287 Bilton Road, POB 665 Somers, CT 06071. Use this for sending mail or filling out paperwork that requires the facility's official address.
The main phone number is (860) 763-8600. Start here when you have a question tied to Northern CI and aren't sure which internal office handles it.
Need to fax something? The fax number is (860) 763-8651.
Call Northern CI directly for questions about this specific facility - day-to-day procedures, what the front office can confirm, or facility-specific issues. The main line is (860) 763-8600. If you need the mailing address for forms or follow-up letters: 287 Bilton Road, POB 665 Somers, CT 06071.
For broader Connecticut Department of Correction questions - official information requests or general public inquiries - contact the DOC Public Information Office instead of the facility's front desk. Two phone numbers are listed: 860-692-7780 and 860-692-7480. Verify which is currently in service before relying on it.
Questions about an ICE detainer? Skip Northern CI and the DOC. Contact the ICE regional office directly at 617-565-4946.
Heads up: The Connecticut DOC Public Information Office phone number is listed two different ways: 860-692-7780 and 860-692-7480. If one doesn’t work, try the other and double-check the DOC’s official contact information.
- ✓ For Northern CI questions, start with the facility main line: (860) 763-8600.
- ✓ Use Northern CI’s mailing address (287 Bilton Road, POB 665 Somers, CT 06071) when you’re filling out forms or sending facility mail.
- ✓ If you need the DOC Public Information Office, try 860-692-7780 first, then 860-692-7480 if needed.
- ✓ When you’re reaching out to the DOC Public Information Office, verify the current number through the DOC’s official contact information before you share it with others or build plans around it.
If you call and get a different number - or you're told another office handles your issue - slow down and capture details while you have someone on the line. Write down the number you dialed, the name of the person you spoke with (plus any extension), and what they told you to do next. For Public Information Office questions, ask if they can transfer you. If one listing doesn't work, try the other (860-692-7780 or 860-692-7480) and verify against the DOC's official contact page.
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