How to send messages, photos, and packages
Staying in touch with someone at Northern Correctional Institution typically involves video visits, phone calls, and e-messaging. Video visits run through Microsoft Teams on a smartphone, tablet, or laptop with working video and audio. You'll also need a valid email address to schedule, since confirmations and scheduling notices come by email. Before your visit, test your camera, microphone, and internet connection, and make sure you're on the inmate's approved visitor list. After scheduling, watch for confirmation emails and check your junk folder. Phone contact typically works through outgoing calls placed by the inmate using the department's phone vendor. E-messaging goes through the approved tablet provider and requires an account plus being added to the inmate's messaging list. For current scheduling steps, vendor names, and contact details, use the DOC public information contact listed for the department.
Search for a loved one and send messages and photos in minutes.
Yes. Video visits require Microsoft Teams on a smartphone, tablet, or laptop with working video and audio. Test your camera and microphone before your scheduled time.
You'll need a valid email address to schedule so confirmations and scheduling details can reach you. Follow the department's scheduling process, and check your email (including your junk folder) for the confirmation.
You can't receive incoming calls from an inmate. Inmates place outgoing calls through the department's phone vendor, so your number needs to be on the inmate's approved calling list.
Your first visit to Northern Correctional Institution (Northern CI) goes a lot smoother when you plan for the basics: ID at the door, no electronics inside, strict visitor limits, and a short visit window. Here's what to bring, what to leave behind, and how to time your arrival so you don't get turned away.
Heading to a visit at Northern Correctional Institution? It helps to know exactly what physical contact is allowed and what gets recorded. Here are the rules that matter most for planning your visit and protecting your privacy.
Your first visit to a Connecticut DOC facility goes smoother when you bring the right items—and leave behind the ones that'll get you turned away. Here's your checklist for Northern Correctional Institution (Northern CI) and other CT DOC facilities.
