Northern Nevada Corr. Center

Phone service at Northern Nevada Correctional Center (NNCC) runs through Viapath/ConnectNetwork. You can set up a prepaid AdvancePay account online or by phone, or accept collect calls (subject to a 90-day rolling spending limit and monthly fees). Offenders can also buy debit calling time from their NDOC Trust account through commissary. For digital communication, GettingOut.com handles messaging, photos, short video clips, and video visits. Create an account, add the offender, wait for them to accept, then deposit funds to message or schedule video. NDOC Secure Mail is switching to Corrlinks—messages from family and friends are one-way, printed, and delivered during regular mail call.

You can fund an offender's account at Northern Nevada Correctional Center a few ways: mail a Lockbox deposit coupon with a cashier's check or money order, use Access Corrections to deposit by credit or debit card (MasterCard or Visa), or call Access Corrections to deposit by phone. Money orders and cashier's checks sent directly to the department go on a review hold—funds become available fourteen calendar days after receipt. Account funds cover commissary, phone and tablet services, and other approved purchases. For mailed or phone deposits, follow the payment-service instructions and have the offender's full name and ID number ready, plus any required deposit coupon. NDOC cautions people—especially those who don't already know an offender—to watch for payment scams claiming money is needed for release or other fees.

For general questions and scheduling help at Northern Nevada Correctional Center (NNCC), call 775-977-0797. Commissary or catalog order issues? That's handled through Access Catalog customer service at 1-800-546-6283. The Nevada Department of Corrections Family Services Division can answer general questions about how facilities operate, though they don't handle merit credits, housing, relocation, or certain health matters. Before calling, check the facility page for current contact methods and hours, and have the incarcerated person's name and ID ready.

Northern Nevada Correctional Center follows NDOC procedures for communication and family support. NDOC Secure Mail is transitioning to Corrlinks.com—messages you send are one-way, meaning offenders can't reply by email. Instead, messages get printed and delivered during regular mail distribution. Phone privileges come with restrictions: call length, available hours, and number of calls may be limited. Calls can be monitored or recorded, specific numbers can be blocked, and privileges can be denied temporarily or long-term for disciplinary or gang-related reasons. Family Services can help with general questions and navigating procedures, but they can't make or change decisions about housing, medical care, merit credits, or releases. Use the offender's assigned ID and check the inmate handbook or facility notices for details on mail, visitation, and commissary.