How to Contact an Inmate at Northern State Prison, NJ (NJ)

For videoconferencing questions, NJDOC lists a statewide contact: the NJDOC Videoconferencing Program Office. Reach them by mail at P.O. Box 863, Trenton, NJ 08625. Phone: 609-826-5642. Fax: 609-984-8284. This is a program-level contact rather than the Northern State Prison front desk, but it's the clearest published resource for videoconferencing support and scheduling help.

Video conferences run on a weekday schedule. NJDOC lists operational hours as 8:00 AM to 4:00 PM, Monday through Friday. Conferences should begin no later than one hour before closing time, so late-afternoon slots may be limited. The provided materials don't address weekend or holiday availability. Call ahead to confirm any exceptions.

Steps to Follow

• ✓ Call the NJDOC Videoconferencing Program Office at 609-826-5642 (or fax 609-984-8284) to ask about setting up a video conference connected to Northern State Prison.
• ✓ If you need to mail documentation or correspondence, use: P.O. Box 863, Trenton, NJ 08625.
• ✓ Plan your request around the listed operational window: Monday through Friday, 8:00 AM to 4:00 PM.
• ✓ Aim for a start time that is no later than one hour before the facility closes, whenever possible.
• ✓ Build in the “arrival” buffer on the facility side: the inmate must be in the videoconferencing waiting area at least 10 minutes before the scheduled conference.

Before you finalize travel plans, court deadlines, or a tight schedule, call the NJDOC Videoconferencing Program Office using the contact info above. Ask whether Northern State Prison has a specific coordinator or local phone line, and whether there are facility-level steps beyond the standard process. Confirm that hours are still 8:00 AM to 4:00 PM, Monday through Friday, and ask about holiday closures.

1. Confirm the required lead time - Ask staff to confirm the waiting-area requirement (the published standard is that the inmate is there at least 10 minutes early).
2. Ask about late-day scheduling limits - Confirm how the “start no later than one hour before closing” guidance affects what times are actually available.
3. Request any Northern State Prison specific rules - Ask if there are additional local requirements (check-in procedures, identification rules, or other restrictions) that apply to your situation and are not covered in the videoconferencing materials.