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Who to Call About Video (VTC) Visits at Northern State Prison

Need to schedule or troubleshoot a video teleconference (VTC) at Northern State Prison? Here are the contacts NJDOC lists for videoconferencing help and scheduling.

• 1 min read • nj.gov
Who to Call About Video (VTC) Visits at Northern State Prison

Start with the facility's VTC coordinators. Kelly Greer can be reached at Kelly.Greer@doc.nj.gov or 609-292-9700 x4218. You can also contact Soraya Arce at Soraya.Arce@doc.nj.gov or 973-465-0068 x4338.

For statewide videoconferencing support, contact the NJDOC Videoconferencing Program Office at 609-826-5642 or fax 609-984-8284. Their mailing address is P.O. Box 863, Trenton, NJ 08625.

Scheduling is done by fax - not phone. Fax your request to the appropriate coordinator at least 48 hours before your requested day (weekends and holidays don't count toward that window).

Hours: Videoconferences run Monday through Friday, 8:00 AM to 4:00 PM.

Who to Call About Video (VTC) Visits at Northern State Prison

Tips Message Fax

  • ✓ Fax your request at least 48 hours before the requested day (excluding weekends and holidays).
  • ✓ Ask for a conference time that falls within operational hours: 8:00 AM to 4:00 PM, Monday through Friday.
  • ✓ Put the requested day and start time clearly on your fax so it can be scheduled without confusion.

Timing tip: Try to start your video conference at least an hour before the 4:00 PM closing time.

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