Northwest AR Correction Center

Visitation systems vary across Arkansas facilities. Many now use video visits, either on-site at a kiosk or remotely from home through a third-party vendor. Visits typically require an appointment, tend to be short, and may be limited per week, so confirm the current rules before planning a trip. Start by verifying the inmate's housing location and whether you need to be on an approved visitor list or complete visitor approval forms. Set up any required vendor account and accept connection requests ahead of time. Bring the right identification: adults typically need a government-issued photo ID, and minors may need proof of age or guardianship documents. Arrive early, because late arrivals can be shortened or denied. If the facility page or vendor site leaves questions unanswered, call the facility directly.

Most Arkansas facilities rely on third-party vendors for phone calls, video visits, and electronic messaging. You'll start by signing up with the approved vendor. Inmates are generally limited to outgoing calls only. Incoming calls and third-party-initiated call setups are usually not available. Rules on approved contacts and call monitoring can also vary by facility. To use these services, create a vendor account and add funds (through the vendor or via commissary) to pay for calls, messages, or video visits. Before planning a video visit or sending messages, check device compatibility and the vendor's app or browser requirements. Some phones, tablets, or OS versions won't work with every platform.