Sending Mail to Northwest Correctional Complex: What to Write on the Envelope
When you send personal mail to someone at Northwest Correctional Complex, the letter they receive won't be the original paper you mailed. Tennessee Department of Correction scans all personal inmate mail and delivers it digitally to the inmate's tablet. Clear, accurate addressing helps mail room staff route your letter to the right person without delays - they need to confirm each piece goes only to the intended recipient.
Tip: Write your letter knowing it will be scanned and delivered digitally to the inmate’s tablet, not handed over as the original paper.
The most important line on your envelope is the inmate's TDOC ID number. TDOC requires this number to be clearly written for delivery, and it matters: staff use it to match mail to the correct person and ensure it doesn't end up with anyone else. Missing, illegible, or incorrect ID numbers can hold up your letter while staff work to confirm who it belongs to.
- ✓ Inmate’s full name
- ✓ Inmate’s TDOC ID number (clearly written)
- ✓ Facility name: Northwest Correctional Complex
- ✓ Your return address
Warning: If the TDOC ID number isn’t clearly written on the envelope, delivery can be delayed or the mail may not be delivered.
After your mail is received at the designated scanning P.O. Box, it’s typically delivered to the inmate within 1 to 3 business days.
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- ✓ Don’t enclose cash in correspondence
- ✓ Don’t enclose personal checks in correspondence
- ✓ Don’t enclose certified checks in correspondence
- ✓ Don’t enclose money orders in correspondence
- ✓ Don’t try to hand-deliver correspondence to an inmate during a visit
- ✓ Don’t try to hand-deliver printed material to an inmate during a visit
- ✓ Don’t try to hand-deliver personal property to an inmate during a visit
- ✓ Don’t try to hand-deliver money to an inmate during a visit
Attorney mail is a narrow exception in TDOC policy - it may be exempt from the hand-delivery prohibition, though it's still subject to examination.
Looking to send money? Keep it out of the envelope. Northwest Correctional Complex won't accept cash, personal checks, certified checks, or money orders enclosed in mail. And if you're thinking about bringing items in person, visitors can't hand-deliver correspondence, printed material, personal property, or money to inmates.
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