How to send messages, photos, and packages
Northwest Florida Reception Center uses JPay for electronic messaging. Create a free JPay account, then buy a
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Sending a message through JPay is much faster than regular mail once you're set up. Here's how to confirm Northwest Florida Reception Center accepts JPay messages and send your first email.
Sending your first JPay email is straightforward, but the details—like replies, photos, and video—depend on what Northwest Florida Reception Center allows. Follow the steps below to confirm what's available, set up your account, and send a message without paying for features the facility might not accept.
Sign up for a free JPay account, then purchase a JPay “Stamp” before sending each message. Stamps can be bought online or at JPay kiosks inside the facility.
JPay says emails sent through its correctional email service are usually received within 48 hours.
Sometimes. JPay allows photo attachments or 30‑second VideoGrams at some facilities. Check what's available when you sign up—options vary by site.
JPay reports that messages are usually delivered within 48 hours.
Yes. Each JPay message requires a digital “Stamp,” which you can buy online or at on-site JPay kiosks.
Sometimes. JPay supports photo attachments or short VideoGrams (about 30 seconds) at some facilities, but availability varies.
