Penmate Inmate Support Guides

Mailing Letters to Someone at Northwest State Correctional Facility (NWSCF)

Getting the address right is the fastest way to avoid delays or returned mail. NWSCF has both a physical address and a separate mailing address—make sure you're using the correct one.

• 1 min read • doc.vermont.gov
Mailing Letters to Someone at Northwest State Correctional Facility (NWSCF)

The physical address (for visits and directions) is: 3649 Lower Newton Road St. Albans, VT 05478

Note: NWSCF lists both a physical address and a mailing address - they're not the same.

For letters and postal mail, use this mailing address: 3649 Lower Newton Road Swanton, VT 05488

Note: Double-check you're copying the mailing address, not the physical address, onto your envelope.

Mailing Letters to Someone at Northwest State Correctional Facility (NWSCF)

Confirm Before Sending

  • ✓ Submit your question through the Vermont DOC Online Portal and expect a response within 48 hours.
  • ✓ Reach out to DOC Constituent Services during office hours: 7:45 AM–4:30 PM, Monday–Friday (excluding holidays).

Not sure which address to use? The Vermont DOC Online Portal is a solid option - they respond within 48 hours, so you'll have an answer in writing relatively quickly.

If you'd rather talk to someone, DOC Constituent Services is open 7:45 AM to 4:30 PM, Monday through Friday (excluding holidays). Calling during those hours gives you the best shot at reaching staff who can help.

Editor note: The NWSCF page shows different physical and mailing addresses. Don't speculate about why - only explain if you've confirmed the reason with the facility or DOC.

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