How to Contact an Inmate at Northwestern Detention Center (VA)

Northwestern Regional Adult Detention Center has two Inmate Banker Kiosks in the Main Facility lobby. They're available 24/7 and accept both cash and cards. You can use them to add money to an inmate's phone number (for calls) or to their commissary account.

The facility also provides tablets for inmates. Some tablet features are free, but paid options can include games, movies, music, video visits, phone calls, and messaging. Here's the key distinction: tablet funds work differently than kiosk deposits. Money for tablet features has to be added online, and once it's in the tablet account, it can only be used on the tablet.

Steps to Follow

• ✓ Use the Inmate Banker Kiosks in the Main Facility lobby (available 24/7) to add funds.
• ✓ Pay with cash or a card at the kiosk.
• ✓ Choose whether you are adding money to the inmate’s phone number (for calls) or to the commissary account.

• ✓ Add money online if you are paying for tablet features.
• ✓ Remember that tablet funds can only be used on the tablet and for its features.
• ✓ Plan for paid tablet options like games, movies, music, video visits, phone calls, and messaging.

Before you make a trip, confirm the Inmate Banker Kiosks are still in the Main Facility lobby and still available 24/7. Also double-check that cash and cards are currently accepted so you don't show up with the wrong payment type.

For tablets, check which features are free and which require payment. Confirm the current online method for adding tablet funds, and remember: money added to the tablet account can only be used on the tablet. If you're budgeting, ask whether there are any deposit limits or timing delays that could affect when funds become available for paid features like video visits, phone calls, and messaging.