Setting Up Video Visits from Home: Northwestern's GettingOut Registration Guide
If you’re trying to set up a video visit from home with someone at Northwestern Detention Center, the starting point is GettingOut. Once you’re registered, you can use Video on Demand to visit daily through the video visitation system.
Northwestern Detention Center runs all video visits through GettingOut. Family and friends can register for an account and start connecting through Video on Demand - you can visit daily once you're set up.
Head to www.gettingout.com to create your account. This is what unlocks Video on Demand visits with inmates at Northwestern.
Off-site Video on Demand visits are short by design: each on-demand video visit is limited to 15 minutes. Plan what you want to cover ahead of time so you’re not spending the first few minutes getting organized.
If you’re comparing options, on-site (in-person) inmate visits at Northwestern are limited to 30 minutes. The big takeaway is that on-site visits run longer than off-site on-demand video visits, so the time limit will feel different depending on which type you’re doing.
Before any visit can be approved, you have to be on the inmate’s approved visitor list. If you’re registered but still can’t get a visit to go through, this is one of the first things to confirm.
You’ll also need to be prepared to show identification before visiting. Northwestern requires a valid state driver’s license or another current photo ID.
Troubleshooting Verification
- ✓ Confirm you’re on the inmate’s approved visitor list before trying to visit.
- ✓ Keep the time limit in mind: off-site Video on Demand visits are capped at 15 minutes, so be ready to connect and talk within that window.
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