How to send messages, photos, and packages
Northwestern Regional Adult Detention Center issues inmate tablets that include both free and paid features. Paid services (games, movies, music, video visits, phone calls, and messaging) draw from tablet funds, so you'll need to add money online to use them. Prefer to pay in person? Two Inmate Banker kiosks in the main lobby accept cash or cards and are available 24/7 for adding money to phone numbers or commissary accounts. Video visitation is available both on-site and off-site. For off-site visits, you'll need to register an account with the approved vendor, complete identity verification, and use an internet-enabled device. If you run into technical or billing issues with remote services or electronic funding, contact the vendor directly rather than facility staff.
Search for a loved one and send messages and photos in minutes.
Getting money to someone at Northwestern Detention Center? You have three options: lobby kiosks, a mailed USPS money order, or online through ConnectNetwork. Just make sure you're putting funds in the right
Mail gets returned for small reasons—a missing name, an oversized card, or something extra tucked in the envelope. Follow these rules to make sure your letter or photos reach your person at Northwestern Detention Center.
Mail rules can feel picky, but follow Northwestern's size, weight, and envelope requirements and your letter or photos are much more likely to make it through screening.
Address your letter to Northwestern Detention Center using the incarcerated person’s full name, followed by the facility address: Inmate Full Name 141 Fort Collier Road Winchester, Virginia 22603
Paid tablet features require money added online. You can also add funds in person at the two Inmate Banker kiosks in the main lobby, which accept cash or cards and are available 24/7.
Yes. Northwestern supports both on-site and off-site video visitation. For off-site visits, you'll need to register a vendor account and complete identity verification before you can schedule or start a visit.
On-site video visits can last up to 30 minutes. Off-site on-demand visits are limited to 15 minutes.
Your first visit to Northwestern Detention Center goes a lot smoother when you show up prepared. Use this quick guide to confirm you're eligible, bring the right ID, dress within the rules, and avoid items that can get you turned away (or worse).
Planning a visit to Northwestern? The facility limits how many adults and kids can visit at the same time. Here's how the group-size rule works—plus some tips to help you plan.
Staying in touch often comes down to making sure your loved one has funds in the right place. At Northwestern Regional Adult Detention Center, there are two main paths: lobby kiosks for phone and commissary funds, and online deposits for tablet features.
