Penmate Inmate Support Guides
Sending Money

How to Send Money to Facility

Sending money is straightforward once you know the approved method. You'll send a money order to JPay (not the facility), and funds typically clear within a few business days.

• 2 min read Based on general VA policies
How to Send Money to Facility

Warning: Do not mail cash, checks, or any other form of money to VADOC facilities or headquarters. Mailed funds will be rejected.

Send a money order along with a deposit slip to JPay at P.O. Box 278170, Miramar, FL 33027. Once JPay receives it, the funds show up in the inmate's account within three business days.

Steps Follow

  • ✓ Get a money order (do not send cash or checks)
  • ✓ Include a deposit slip with the money order
  • ✓ Mail it to: JPay, P.O. Box 278170, Miramar, FL 33027

Timing: Once JPay receives the money order, funds will be available to the inmate within three business days.

Don't tuck cash or a personal check into a letter to the facility. VADOC rejects any money mailed to facilities or headquarters, including checks, cash, and other items of monetary value.

How to Send Money to Facility
  1. Confirm the JPay mailing address: Verify that your money order is going to JPay, P.O. Box 278170, Miramar, FL 33027.
  2. Confirm the deposit slip requirement: Make sure you include the deposit slip with the money order.
  1. Confirm current processing times: Funds are expected to be available within three business days after JPay receives the money order, but it is smart to verify if timing has changed.
  1. Double-check the “do not mail money” rule: Before you send anything, confirm you are not mailing cash, checks, or other monetary items to a VADOC facility or headquarters (those will be rejected).

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