New York

How to contact an inmate at NYSDOC Bare Hill Correctional Facility

Last Updated on July 30, 2025

A friendly help guide for NYSDOC Bare Hill Correctional Facility. Learn how to find an inmate and send letters, photos, and more.

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NYSDOC Bare Hill Correctional Facility

Complete Guide to Inmate Communication

Location: Malone, NY
Last Updated:

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How to contact an inmate at NYSDOC Bare Hill Correctional Facility

This comprehensive guide will walk you through how to connect with an inmate at NYSDOC Bare Hill Correctional Facility. Follow the steps below to find an inmate and send letters and photos:

  1. Search for the inmate using our search tool below
  2. Create your account or log in to Penmate
  3. Write your message (up to 6,000 characters)
  4. Send instantly - inmates receive printed copies daily

Watch this short video on how to contact an inmate at NYSDOC Bare Hill Correctional Facility:

How to Send Messages to Inmates

How to message an inmate at NYSDOC Bare Hill Correctional Facility

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at NYSDOC Bare Hill Correctional Facility.

Sending Photos and Postcards

How to send photos and postcards to NYSDOC Bare Hill Correctional Facility

A great way to send love and support to a loved one at NYSDOC Bare Hill Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of NYSDOC Bare Hill Correctional Facility.

Frequently asked questions about NYSDOC Bare Hill Correctional Facility

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by NYSDOC Bare Hill Correctional Facility.

  2. How much does it cost to send a message to NYSDOC Bare Hill Correctional Facility?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at NYSDOC Bare Hill Correctional Facility?

    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at NYSDOC Bare Hill Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at NYSDOC Bare Hill Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of NYSDOC Bare Hill Correctional Facility?

    Mailing address:

    NYSDOC Bare Hill Correctional Facility
    181 Brand Rd
    Malone, NY 12953
    Phone: (518) 483-8411
  5. What are the visiting hours at NYSDOC Bare Hill Correctional Facility?

    Visiting hours at NYSDOC Bare Hill Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (518) 483-8411 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

  6. What items are prohibited when sending mail to NYSDOC Bare Hill Correctional Facility?

    Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with NYSDOC Bare Hill Correctional Facility for their specific mail policies.

  7. How do I send money to an inmate at NYSDOC Bare Hill Correctional Facility?

    You can send money to an inmate at NYSDOC Bare Hill Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

  8. Can I schedule a video visit with an inmate at NYSDOC Bare Hill Correctional Facility?

    Many facilities now offer video visitation as an alternative to in-person visits. At NYSDOC Bare Hill Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

  9. What identification do I need to visit an inmate at NYSDOC Bare Hill Correctional Facility?

    All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact NYSDOC Bare Hill Correctional Facility for specific ID requirements and visitor approval procedures.

  10. How can I find out an inmate's release date?

    To find an inmate's release date at NYSDOC Bare Hill Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Facility Overview

Contact Information

NYSDOC Bare Hill Correctional Facility
181 Brand Rd
Malone, NY 12953
Phone: (518) 483-8411

Official Website

doccs.ny.gov

Programs and services at NYSDOC Bare Hill Correctional Facility

About NYSDOC Bare Hill Correctional Facility

Operating as a medium security facility for male offenders, Bare Hill Correctional Facility houses incarcerated individuals in Malone, New York, within Franklin County. Located at 181 Brand Road, the facility serves the northeastern region of New York State under the supervision of Acting Superintendent Tanya Demers. The institution typically maintains the structured environment characteristic of medium security correctional facilities while providing access to various rehabilitative services.

The facility emphasizes comprehensive programming designed to support successful reintegration into the community. Bare Hill offers a range of services including alcohol and substance abuse treatment programs, educational and vocational training, anger management courses, and family development programs. Additional support services may include guidance and counseling, library access with law library resources, recreational activities, religious services, and specialized programs such as sex offender treatment and trauma programs. Veterans services and volunteer programs further enhance the facility’s commitment to addressing diverse rehabilitation needs.

Visitation at Bare Hill Correctional Facility operates on weekends and holidays from 7:30 AM to 3:00 PM, with the latest arrival time at 2:00 PM. The facility maintains a structured visitation schedule based on the last digit of each individual’s Department Identification Number (DIN), allowing up to three visitors plus one child under five per visit. Special Housing Unit residents receive one non-legal visit within a seven-day period during regular visitation hours. These visitation policies reflect the facility’s recognition of family connections as an important component of the rehabilitation process and successful community reentry.

Programs & Services

Educational and vocational programs form a cornerstone of rehabilitation efforts at Bare Hill Correctional Facility, working alongside comprehensive substance abuse treatment and anger management services to address the diverse needs of the male population. The facility provides alcohol and substance abuse treatment programs designed to help individuals overcome addiction challenges, while anger management programs focus on developing healthy coping strategies and conflict resolution skills. Educational opportunities may include basic literacy instruction, GED preparation, and vocational training programs that equip individuals with marketable skills for successful reintegration into their communities.

Counseling and support services extend beyond individual treatment to encompass family development programs that help maintain and strengthen family connections during incarceration. The facility typically offers guidance and counseling services addressing various personal challenges, while specialized programs such as sex offender treatment and trauma programs provide targeted interventions for specific populations. Veterans services may be available to address the comprehensive needs of formerly enlisted individuals, and transitional services programs often focus on preparing individuals for release through job readiness training and community reintegration planning.

Religious services, recreational programs, and volunteer services contribute to the facility’s holistic approach to rehabilitation and personal development. Library and law library services provide access to educational resources and legal research materials, supporting both personal growth and legal needs. Temporary release programs may offer qualified individuals opportunities for supervised community involvement, while the facility’s various volunteer programs often bring community members into the institution to provide additional support, mentoring, and programming opportunities that enhance the overall rehabilitative environment.

Daily Life & Visitation

Visitation area at NYSDOC Bare Hill Correctional Facility

The weekend visiting schedule at Bare Hill Correctional Facility operates from 7:30 AM to 3:00 PM, with visits carefully organized by the last digit of each individual’s identification number to manage capacity in the visiting room. Located on Brand Road in Malone, this medium-security facility for males maintains structured routines that balance security requirements with opportunities for personal development and family connection.

Incarcerated individuals at Bare Hill typically follow regimented daily schedules that may include participation in various programs such as educational and vocational training, substance abuse treatment, and counseling services. The facility often provides access to library services, recreational activities, and religious programs throughout the week. Meals are generally served at designated times in common dining areas, and individuals may have opportunities to work in facility operations or participate in educational programming during designated hours. The structured environment aims to promote rehabilitation while maintaining security protocols appropriate for a medium-security institution.

Family connections remain an important aspect of life at the facility, with weekend visitation allowing up to three visitors plus one child under five per visit. Communication with loved ones may include monitored phone calls and correspondence, following standard correctional facility guidelines. The facility’s location in Franklin County provides a rural setting, and individuals may have access to outdoor recreation areas and various support services designed to assist with eventual reintegration into the community. Veterans services and transitional programs are among the specialized offerings that may help individuals prepare for their eventual release.

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