How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at NYSDOC Midstate Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at NYSDOC Midstate Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of NYSDOC Midstate Correctional Facility.

Frequently asked questions about NYSDOC Midstate Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by NYSDOC Midstate Correctional Facility.

2. How much does it cost to send a message to NYSDOC Midstate Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at NYSDOC Midstate Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at NYSDOC Midstate Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at NYSDOC Midstate Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of NYSDOC Midstate Correctional Facility?

   Mailing address:

   NYSDOC Midstate Correctional Facility
   9005 Old River Rd
   Marcy, NY 13403
   Phone: (315) 768-8581

5. What are the visiting hours at NYSDOC Midstate Correctional Facility?

   Visiting hours at NYSDOC Midstate Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (315) 768-8581 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to NYSDOC Midstate Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with NYSDOC Midstate Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at NYSDOC Midstate Correctional Facility?

   You can send money to an inmate at NYSDOC Midstate Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at NYSDOC Midstate Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At NYSDOC Midstate Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at NYSDOC Midstate Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact NYSDOC Midstate Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at NYSDOC Midstate Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Educational and vocational programs form a cornerstone of rehabilitation efforts at Mid-State Correctional Facility, working alongside comprehensive substance abuse treatment and anger management initiatives to address the diverse needs of incarcerated individuals. The facility provides alcohol and substance abuse treatment programs designed to help individuals overcome addiction challenges, while anger management programs focus on developing healthy coping strategies and conflict resolution skills. Educational and vocational training opportunities may include basic literacy instruction, GED preparation, and job skills development to enhance employment prospects upon release.

The facility’s therapeutic and support services encompass a broad range of programs addressing both immediate and long-term needs. Sex offender treatment programs provide specialized intervention for eligible participants, while trauma programs may help individuals process and heal from past experiences. Family development programs typically work to strengthen relationships and communication skills, supported by guidance and counseling services that offer individual and group therapeutic interventions. Veterans services may provide targeted support for formerly enlisted individuals, recognizing their comprehensive experiences and needs.

Transitional services and community preparation programs help bridge the gap between incarceration and successful reintegration. Temporary release programs may allow eligible individuals to participate in work or educational opportunities in the community under supervision. The facility typically maintains library and law library services to support both recreational reading and legal research needs, while religious services provide spiritual guidance and community connection. Recreational programs and volunteer services often complement these offerings, creating a comprehensive network of support designed to promote positive behavioral change and successful reentry into society.

Daily Life & Visitation

At Mid-State Correctional Facility in Marcy, New York, the rhythm of each day is structured around the medium-security protocols that govern this male facility. Incarcerated individuals typically begin their mornings with count procedures and meal service, followed by work assignments or program participation that may include educational and vocational training, substance abuse treatment, or anger management courses. The facility offers a comprehensive range of rehabilitative services, from library access and recreational programs to religious services and counseling, allowing residents to engage in meaningful activities throughout the day while working toward their reintegration goals.

Family connections remain an important aspect of life at the facility, with visitation scheduled for weekends and holidays from 8:00 AM to 3:00 PM. Families can visit up to twice per week, with up to three visitors plus one child under five permitted per visit. The facility maintains clear communication pathways, with mail directed to P.O. Box 2500 for incarcerated individuals, ensuring that residents can maintain important relationships with loved ones. Those in special housing units or orientation phases may have modified visitation schedules, typically allowing one visit per seven-day period, while those in advanced program phases may receive additional visiting privileges.

The facility’s location on Old River Road provides a structured environment where residents participate in various transitional services programs, trauma treatment, and specialized services for veterans when applicable. Evening hours typically involve recreational activities, library time, or continued program participation, with lights-out following established security protocols. This daily structure, combined with the facility’s focus on rehabilitation through its diverse programming options, aims to prepare individuals for successful reentry into their communities.