Setting Up Phone Calls from OCCC: GTL AdvancePay and the One Complimentary Call

OCCC inmate phone calls are provided by Global Tel Link (GTL). This has been in effect since February 1, 2018, and covers local, inter-island, mainland, and international calls.

GTL handles calls to both landlines and cell phones. So if you don't have a traditional home phone, you can still receive calls.

GTL offers several payment options: collect, prepaid (AdvancePay), and debit. Here's the practical part - if someone at OCCC tries calling you and the system can't bill it as a standard collect call, AdvancePay lets you set up a prepaid account so those calls can go through. Once your account is funded, collect calls connect automatically up to your available balance. You're essentially loading money ahead of time so calls don't get blocked.

• ✓ Credit card or debit card
• ✓ Cash deposits at Western Union
• ✓ Checks
• ✓ Money orders

To set up a GTL AdvancePay account for OCCC calls, call 1-877-650-4249. You'll register your phone number and add funds so incoming calls can connect.

OCCC offers one complimentary call - just one minute long. During that brief call, you'll hear instructions for setting up a prepaid account. Think of it as a heads-up that you need AdvancePay if you want to keep receiving calls.

1. Answer and listen closely - the one-time, one-minute complimentary call includes information on how to create a prepaid account so you can receive future calls.
2. Enroll by phone with GTL - call 1-877-650-4249 to set up your GTL AdvancePay account for OCCC.
3. Add funds to AdvancePay - after your prepaid account is established, future collect calls to your phone number can be completed up to the prepaid amount available in the account.