General guidance for Mail and Photos
Mail and Photos at Oakland County Jail, MI: start with our general mail and photos guide, then confirm details with the facility at (248) 858-1800.
Oakland County Jail, MI
Physical Address
1201 Telegraph RdPontiac, MI, 48341 Find inmate search, visitation, mail, phone, and commissary information for Oakland County Jail in Pontiac, MI. Use this guide to confirm facility details and next steps.
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Guides for This Facility
Phone & Messaging
How to Contact an Inmate at Oakland County Jail, MI (MI)
Staying in touch with someone at Oakland County Jail means scheduling video visits through Smart Communications. Phone and email work for questions. Here are the key numbers and steps to get connected without running into timing, ID, or tech problems.
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Sending Commissary
How to Send Money to Oakland County Jail, MI (MI)
Need to add money for remote visitation at Oakland County Jail? You'll use a Smart Communications account. Here's how to do it, plus a few things to double-check before you pay.
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Visitation
How to Schedule a Video Visit at Oakland County Jail (on-site vs. remote)
All visits at Oakland County Jail are video-based, and you'll need to schedule your time slot ahead of time. Your main decision: visit on-site at the jail for free, or connect remotely from your phone or computer for a per-minute fee.
Read GuideAt a Glance
Visitation
- All inmate visits are conducted via video and must be scheduled by the visitor through Smart Communications.
- Visits must be scheduled at least 24 hours in advance, can be booked up to two weeks ahead, and last 15 or 30 minutes.
- Each inmate is allowed one free visit and one paid visit per week.
Communication
- All inmate visits are conducted via video and must be scheduled by the visitor through Smart Communications.
- The Oakland County Sheriff’s Office publishes addresses and phone/email contact points for general and inmate information.
- The Records Unit phone is 248-858-5011, fax 248-858-1012, and email is ocsorecords@oakgov.com.
Sending Commissary
- G2G Cloud charges 3.5% of the total order for credit/debit card payments and a $2.50 flat fee per order for ACH (electronic check).
- You can add money online, by phone, or at facility kiosks; many facilities also accept deposits through third-party vendors such as Smart Communications.
- When making an online or kiosk payment, have the inmate’s full name and facility or booking/ID number and your billing information ready.
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Topic Overviews
Visitation
All visits at Oakland County Jail are video visits, scheduled by you through Smart Communications. You'll need to create an account and deposit funds there. Customer support is available at 888-253-5178 if you need help. Book at least 24 hours in advance, up to two weeks ahead, and choose either a 15- or 30-minute session. Each inmate gets one free visit and one paid visit per week. Paid remote visits use credits (1 credit = $0.01), with off-site sessions costing 11 credits per minute ($0.11 per minute). Only the registered visitor may participate. One adult plus one child are allowed. Bring ID, follow the facility dress code, and keep your device updated to avoid technical problems.
Read full guideSending Commissary
Sending money to someone at Oakland County Jail is straightforward once you have the right details ready. Deposits go through G2G Cloud, with a 3.5% processing fee for credit or debit card payments and a $2.50 flat fee per order for ACH (electronic check). You can typically add funds online, by phone, or at facility kiosks. Some deposits may run through third-party vendors such as Smart Communications, so follow the vendor prompts to choose the correct facility and resident. Before you start, have the inmate's full name and facility or booking ID ready. Enter your billing information exactly as requested so the funds post correctly. For fee-waiver or filing questions, requirements often include trust-account statements and a transaction history.
Read full guideCommon Questions
Showing 6 of 8
Q
How do I schedule a video visit with someone at Oakland County Jail?
Schedule through Smart Communications by creating an account or depositing funds, then booking your visit there. Visits must be set at least 24 hours in advance and can be booked up to two weeks ahead. For help, call Smart Communications customer support at 888-253-5178.
Visitation
Q
When are professional and social visits allowed at Oakland County Jail?
Professional visits are available daily from 7:15 AM to 8:45 PM. Social visits are limited to specific days and hours, with no social visits on Monday or Tuesday.
Visitation
Q
How much do video visits cost and how are payments handled?
Each inmate gets one free visit and one paid visit per week. Paid remote visits are billed in credits (1 credit = $0.01), and off-site visits cost 11 credits per minute (about $0.11 per minute).
Visitation
Q
How do I schedule a visit at Oakland County Jail?
All inmate visits are video-only and must be scheduled by the visitor through Smart Communications. Register with the approved vendor, request visitor approval, then schedule your visit through the vendor portal or app.
Communication
Q
Who do I contact for inmate records or general inmate information?
For records requests, contact the Records Unit at 248-858-5011, fax 248-858-1012, or email ocsorecords@oakgov.com. For other inmate or general information, use the Sheriff’s Office contact points listed on the county site.
Communication
Q
How much are the payment processing fees for sending money to Oakland County Jail?
Payments processed through G2G Cloud include a 3.5% fee for credit or debit cards. ACH (electronic check) payments have a $2.50 flat fee per order.
Sending CommissaryMore Guides
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Did You Know?
For addresses, phone numbers, and email contacts about the jail or an inmate, reach out to the Oakland County Sheriff's Office.
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