Send Photos & Mail at Ocean County Jail, NJ

How to send messages, photos, and packages

Overview

Ocean County Jail uses GTL/Telmate/ViaPath for phone and video communications. For desktop video visits, download GTL VisBridge and run the Internet Visit Tester at least 10 minutes before your scheduled start time. A few things to know about privacy: ViaPath/Telmate records and stores voice and image data from all calls and video sessions. Using the service counts as consent to that collection. If you accept a phone call placed through ViaPath/Telmate, the vendor may track your phone location for 60 minutes—decline the call to avoid this. These vendors have had security issues before, including a reported GTL/Telmate data breach in August 2020 that exposed personal information.

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Quick Facts

  • Desktop visitors must download GTL VisBridge and run the Internet Visit Tester at least 10 minutes before the visit.
  • ViaPath/Telmate states that voice and image data from communications are recorded and stored and that using the services constitutes consent to that collection.
  • Accepting a phone call placed from an incarcerated individual via ViaPath/Telmate allows the vendor to obtain your phone location for 60 minutes unless you decline.
  • GTL/Telmate reported a data breach in August 2020 that exposed personal information of thousands of users.
  • Photos sent through U.S. Mail to Ocean County Jail are prohibited and will be returned to the sender.

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Common Questions

What app or setup do I need to join a desktop video visit at Ocean County Jail?

Download the GTL VisBridge desktop application and run the Internet Visit Tester before your scheduled visit. The facility specifically asks desktop visitors to run the tester at least 10 minutes before the visit.

Are phone calls and video visits recorded at Ocean County Jail?

Yes. ViaPath/Telmate’s privacy terms state that voice and image data from communications are recorded and stored, and using the service is treated as consent to that collection.

Will my phone location be shared if I accept a call from an incarcerated person?

Yes. If you accept a call placed via ViaPath/Telmate, the vendor may obtain your phone location for 60 minutes unless you decline the call; declining is the way to avoid that temporary location access.

Can I send photos to an inmate at Ocean County Jail?

No. Ocean County Jail prohibits photos sent through U.S. Mail, and mailed photos will be returned to the sender. Offensive photos submitted through tablet systems are also rejected.

Can I send money to an inmate by mail at Ocean County Jail?

No. Ocean County Jail will not accept money dropped off or mailed in, and it does not accept cash, money orders, or checks sent to the jail.

How is incoming mail typically handled for inmates?

Incoming mail is generally opened and inspected for contraband or safety risks as part of routine processing. Legal or privileged mail follows special procedures to preserve privilege and should be labeled and addressed according to facility requirements.

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