Who to Call at Oconto County Jail (WI) — key phone numbers and when to use them
Need to reach someone at Oconto County Jail? Here are the main contacts and when to use each one.
For general county government questions (not jail-specific), call Oconto County Government at 920-834-6800. County offices are located at 301 Washington Street, Oconto, WI 54153.
Got a jail-specific question? Call Jail Administrator Carol Kopp directly at 920-834-6917. This is the number listed for further questions about the jail.
For Huber paperwork - work schedules, proof of vehicle insurance, or other required documents - email ocontocounty.jail@co.oconto.wi.us. Email avoids phone tag and gets documents in front of the right staff faster.
Oconto County Jail operates under the Sheriff's authority. The facility follows Wisconsin Statutes and the Wisconsin Department of Corrections administrative code, which shapes how it runs and what staff can (and can't) handle over the phone.
Day to day, Jail Administrator Carol Kopp oversees operations. If your question is about how the jail runs - rather than a broader county issue - she's the person closest to those answers.
For jail questions, call Jail Administrator Carol Kopp at 920-834-6917 - you'll get to the right place faster. For broader county matters, start with Oconto County Government at 920-834-6800 (301 Washington Street, Oconto, WI 54153) and ask to be transferred.
Submitting Huber documents? Skip the phone and email them to ocontocounty.jail@co.oconto.wi.us. This includes work schedules, proof of vehicle insurance, and any other Huber-related paperwork.
When you call, you probably won't get the Jail Administrator right away. The Jail Division has 27 staff members: a Jail Receptionist, 17 Correctional Officers, supervisors (a Lieutenant, Sergeants, and Corporals), and the Jail Administrator. Your first contact is usually reception or a correctional officer. If your question needs a supervisor's attention, they'll pass it along.
Good to know: Front-line staff handle basic logistics, while more complex questions get directed to supervisors or the Jail Administrator. The jail operates under the Sheriff's authority and follows Wisconsin Statutes and DOC administrative code - so some requests have firm limits no matter who you talk to.
Other-contact-tips
- ✓ Write down who you spoke with, the date/time, and what you were told.
- ✓ Have the person’s full name and any identifying details you have ready before you call.
- ✓ Keep your question tight and specific so staff can route you quickly.
- ✓ If you’re sending documents, include a short note in the email subject line describing what you’re attaching.
- ✓ If you don’t reach the right person, ask what the best next step is (call back time, voicemail option, or where to send paperwork).
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