
Quick Navigation
How to contact an inmate at Okaloosa County Jail
This comprehensive guide will walk you through how to connect with an inmate at Okaloosa County Jail. Follow the steps below to find an inmate and send letters and photos:
- Search for the inmate using our search tool below
- Create your account or log in to Penmate
- Write your message (up to 6,000 characters)
- Send instantly - inmates receive printed copies daily
Find an Inmate
Search for an inmate to start communicating today
Tip: You can search by first name, last name, or inmate ID number
To contact a person at Okaloosa County Jail start by searching for the person on the official facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the person's full name. Nicknames should not be used.
How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Okaloosa County Jail.
Sending Photos and Postcards

A great way to send love and support to a loved one at Okaloosa County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Okaloosa County Jail.
Frequently asked questions about Okaloosa County Jail
-
How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Okaloosa County Jail.
-
How much does it cost to send a message to Okaloosa County Jail?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
-
What services can I use to contact an inmate at Okaloosa County Jail?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at Okaloosa County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at Okaloosa County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
-
What is the mailing address of Okaloosa County Jail?
Mailing address:
Okaloosa County Jail
1200 E James Lee Blvd
Crestview, FL 32539
Phone: (850) 689-5690Business hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
-
What are the visiting hours at Okaloosa County Jail?
Visiting hours at Okaloosa County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (850) 689-5690 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.
-
What items are prohibited when sending mail to Okaloosa County Jail?
Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Okaloosa County Jail for their specific mail policies.
-
How do I send money to an inmate at Okaloosa County Jail?
You can send money to an inmate at Okaloosa County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.
-
Can I schedule a video visit with an inmate at Okaloosa County Jail?
Many facilities now offer video visitation as an alternative to in-person visits. At Okaloosa County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.
-
What identification do I need to visit an inmate at Okaloosa County Jail?
All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Okaloosa County Jail for specific ID requirements and visitor approval procedures.
-
How can I find out an inmate's release date?
To find an inmate's release date at Okaloosa County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.
Facility Overview
Contact Information
Okaloosa County Jail1200 E James Lee Blvd
Crestview, FL 32539
Phone: (850) 689-5690
Official Website

About Okaloosa County Jail
Comprehensive support services and rehabilitation opportunities form the foundation of operations at this FL correctional facility, where individuals receive access to educational programs, vocational training, and mental health resources designed to address underlying factors contributing to criminal behavior. Located in Crestview, the Okaloosa County Jail, FL serves as a critical component within Florida's broader correctional network, managing both pre-trial detainees and sentenced individuals while maintaining connections to community-based support systems throughout the region.
The facility's approach to offender management emphasizes structured programming that may include substance abuse counseling, basic education services, and life skills development initiatives. Staff typically work to assess individual needs upon intake, connecting people with appropriate resources that address both immediate concerns and longer-term rehabilitation goals. This county jail operates within Florida's judicial framework, processing individuals from local law enforcement agencies while coordinating with courts, probation services, and community organizations to support successful reintegration outcomes.
Through its position in Crestview's justice system, the facility maintains operational standards that prioritize safety while offering individuals services aimed at reducing recidivism and promoting positive behavioral change. The jail's programming approach generally reflects evidence-based practices common throughout Florida's correctional facilities, with staff trained to recognize diverse needs among the population they serve and connect people with resources that may support their transition back into the community.
Programs & Services
A comprehensive approach to personal development forms the foundation of opportunities available to individuals at Okaloosa County Jail. The facility typically recognizes that meaningful change requires addressing multiple aspects of an individual's life through integrated programming. This philosophy guides the "delivery" of various opportunities designed to support both immediate needs and long-term success upon reentry into the community.
Educational opportunities often serve as a cornerstone of personal development within the facility. Individuals may participate in basic education programs that help them work toward completing their high school equivalency credentials. Distance learning opportunities typically allow participants to access coursework and educational resources that might otherwise be unavailable. These educational initiatives often focus on building foundational skills that can support future employment and personal growth.
Moreover, therapeutic and support opportunities address the underlying challenges that many individuals face. Substance abuse treatment programs may offer structured approaches to recovery and relapse prevention. Work release opportunities typically provide individuals with the chance to maintain employment connections while serving their sentences. Additionally, healthy relationships programming often focuses on developing communication skills and building positive support networks that can contribute to successful reintegration into the community.
Daily Life & Visitation

The sound of morning announcements typically marks the beginning of each day for individuals housed within the facility, as structured routines take precedence over personal schedules. At present, the daily framework actively revolves around scheduled meal times, count procedures, and designated periods for various activities. Generally, individuals wake early for breakfast service, followed by work assignments or programming activities that may include educational classes, substance abuse counseling, or vocational training opportunities.
Living accommodations typically consist of shared cells or dormitory-style housing units, where individuals store their personal belongings in designated areas. The facility generally provides basic necessities such as bedding, hygiene items, and uniforms, while individuals may supplement these through commissary purchases when funds are available. Moreover, meals are served at scheduled times in dining areas or delivered to housing units, with menus typically planned to meet basic nutritional requirements and accommodate certain dietary restrictions.
Recreation opportunities often include access to television viewing areas, library services, and scheduled outdoor time when weather and security conditions permit. Whereas some individuals may participate in facility work assignments such as kitchen duties, cleaning, or maintenance tasks, others engage in structured programming designed to address various needs. Family connections remain important through scheduled visitation periods and telephone privileges, which typically operate within specific timeframes and follow established security protocols that help maintain contact with loved ones during incarceration.
Ready to Connect?
Start communicating with your loved one today
Search for an Inmate