Mail, photos, messaging, and phone/call options for staying in touch.
Omaha Correctional Center handles deposits and communication through third-party vendors: ConnectNetwork, TouchPay, GTL, ViaPath, and GettingOut. Nothing runs in-house. To receive phone calls, you'll need to create and fund an AdvancePay account through ConnectNetwork. Video visitation and messaging also require registering with the vendor platform (ConnectNetwork or GettingOut) and adding funds before you can book a paid video visit or exchange messages. Plan on setting up an account, completing any required identity verification, and using the vendor app or kiosk to manage calls and video sessions. Phone calls and video visits are typically monitored or recorded. Access can also be restricted during lockdowns or as part of disciplinary action.
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Sending a letter, photos, or other personal mail to someone at Omaha Correctional Center? The address format changed on November 12, 2024. Here's exactly how to address it so your mail actually arrives.
NDCS now routes personal mail through a scanning vendor. That means little details like ink color, paper type, and photo content matter more than they used to. Follow the rules below to keep your letter readable and avoid a rejection.
Trying to stay in touch with someone at Omaha Correctional Center? The fastest way to avoid delays is to start with the right service providers and set up accounts before you need them.
Getting a letter back can be confusing, especially when you expected it to be scanned and delivered. Here's what "returned by the vendor" actually means, and what to do next.
When a letter doesn't make it through, what happens next depends on where it got stopped. If the scanning vendor rejects it, the letter comes back to you. If NDCS catches it later, your loved one gets a notice instead. Here's how the process works and what you can do.
Mail rules at Omaha Correctional Center can seem picky—but they matter. Your loved one receives personal mail as a scanned file on a tablet, not the original paper. Use the checklists below to make sure your letter, photos, or card actually gets through.
If you're mailing a personal letter to someone at Omaha Correctional Center, the address has changed. As of November 12, 2024, NDCS requires personal correspondence to go through a contracted scanning vendor in Phoenix, Maryland, not directly to the facility.
Create and fund an AdvancePay account with ConnectNetwork. Phone service runs through the facility’s approved vendors, not directly through the prison.
Yes. You must register and add funds with ConnectNetwork or GettingOut to use video visitation and messaging. Off-site video visits may require the vendor app and a compatible device.
The facility uses ConnectNetwork, GettingOut, TouchPay, GTL, and ViaPath for deposits and communication services.
Want to send books to someone at Omaha Correctional Center? Order through an NDCS-approved vendor and make sure the shipping label is addressed exactly the way NDCS requires.
Sending money is usually straightforward once you confirm the right deposit provider and make sure the sender meets Nebraska's restrictions.
Visiting someone at Omaha Correctional Center comes down to two basics: get approved ahead of time, and follow the ID and security rules on the day of your visit.
