Onondaga County Justice Center, NY

Visiting someone at Onondaga Correctional Facility is straightforward once you know the basics. Contact visitation runs Tuesdays, Wednesdays, and Thursdays in five rounds each day, from 11:00 A.M. to 7:00 P.M. On-site sign-ups open at 9:00 A.M. in the Justice Center lobby, and you should arrive at least 30 minutes before your scheduled time to get through processing. Expect standard check-in and screening, including ID verification and a metal detector or body scanner. During the visit, follow the facility's behavior rules: wear your pass, stay seated, keep your voice low, and avoid obscene language or cross-visiting. Staff can end a visit for unacceptable behavior. Physical contact is limited to a brief kiss and embrace at the start and end of the visit, and incarcerated people may not hold children.

Onondaga Correctional Facility uses ICSolutions for phone service, electronic messaging, and both onsite and remote video visitation. Start by registering for an account at www.ICSolutions.com. To receive or place phone calls connected to the facility, set up and fund a prepaid ICSolutions phone account online or by calling (888) 506-8407. For remote video visits, you'll need a computer with high-speed Internet, a webcam, and an audio device. Your ICSolutions prepaid account must be funded before you can schedule a session. Keep in mind that calls, video sessions, and electronic messaging are commonly subject to monitoring and recording, and scheduling rules or session limits may apply. For commissary payments and some account transfers, use AccessCorrections or SmartDeposit, or call 1-866-345-1884.

There are several ways to add money for someone at Onondaga Correctional Facility: online, by phone, at a kiosk, by mail (using permitted money orders), or in person. For commissary, place funds and orders through AccessCorrections or SmartDeposit. You can also call the commissary vendor phone line listed for services. Phone accounts and remote-payment services for calls or video typically run through ICSolutions. Setting up remote video? You'll need a registered, funded ICSolutions prepaid account plus a computer with high-speed internet, a webcam, and an audio device. Third-party vendors may charge service or handling fees, and processing times vary by vendor and payment method. For in-person deposits, bring valid photo ID and the person's identifier (booking or jacket number, or full name and DOB).