Visitation

Onondaga's Visit Days, Daily Rounds, and Weekly Limits: Planning Around the 1‑day/2‑week Rule

Onondaga's in-person contact visits run on a set weekday schedule and fill up first-come, first-served. Plan around the five daily rounds and the 1-day/2-week limits, and you can avoid wasted trips and missed time.

3 min read Verified from official sources

Contact visitation runs Tuesdays, Wednesdays, and Thursdays. Each day has five rounds between 11:00 A.M. and 7:00 P.M. If you're juggling work, school pickup, or a long drive, start by narrowing your plan to those three days, then pick the round that fits best within that window.

Remember: You must show up at least 30 minutes before your scheduled visitation time. Build that buffer into your travel plan so you don't lose your slot.

Each incarcerated person is limited to one in-person visit per day. You can't stack two visits on the same day, even in different rounds. If more than one family member wants to go, plan to attend together during that single visit rather than expecting separate same-day slots.

There's also a weekly cap: each incarcerated person can receive at most two in-person visits per week. Combined with the one-visit-per-day rule, the math is simple. You're planning for no more than two visit days in a given week, and those days have to fall on Tuesday, Wednesday, or Thursday.

Time slots are assigned first-come, first-served. Wait too long to register and the round you want may already be full, especially for the most convenient times. Getting a visit isn't just about showing up. It's about claiming an available slot before others do.

If you're registering in person, on-site sign-ups open at 9:00 A.M. in the Justice Center lobby on visitation days. You can begin registration up to four hours before a round's scheduled start time, and you must complete it at least one hour before arrival. Translation: don't plan to walk in right before a round starts and expect to be squeezed in.

You can register either online through ICSolutions.com or in person at the Justice Center front desk. The same first-come, first-served rules apply either way, so registering earlier generally gives you a better shot at the round that works for your family.

Practical Planning

  • If you are signing up in person, plan around the 9:00 A.M. lobby sign-up opening on visitation days.
  • Use the registration window. You can begin registration up to four hours before a round’s scheduled start time.
  • Do not cut it close. Complete registration at least one hour before arrival.
  • Treat every round like limited seating, because time-slots are assigned first-come, first-served.

With five rounds each visitation day between 11:00 A.M. and 7:00 P.M., you usually have more than one option. If your first choice is a popular time, have a backup round in mind. The first-come, first-served system rewards flexibility, especially when you're trying to lock in a workable slot on a Tuesday, Wednesday, or Thursday.

  1. Check how many visits are left this week. Each incarcerated person is allowed at most two in-person visits per week.
  2. Avoid double-booking a day. Only one in-person visit per day is allowed for the incarcerated person.
  3. Spread visits across eligible days. Choose two separate visit days that fall on the contact-visit schedule (Tuesday through Thursday).

Time saver: Arrive at least 30 minutes before your scheduled visit. Even if you registered early, showing up late can cost you the slot.

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