How to register and time a visit at Onondaga Correctional Facility (ICSolutions or front desk)
Visiting at Onondaga Correctional Facility comes down to timing. There's a short registration window, a firm cutoff, and you need to arrive early enough to clear check-in. Here's how to register—online or in person—and plan your day so you don't miss your slot.
Two ways to register: online through ICSolutions, or in person at the Justice Center front desk. Either way, the key is registering within the allowed window and finishing before the cutoff.
Tip: If you want to handle registration ahead of time, use ICSolutions. If you’re registering in person, you’ll do it at the Justice Center front desk.
You can't register days in advance for a specific round. Registration opens 4 hours before each visitation slot's scheduled start time - so every visit time has its own sign-up window.
Here's an example: if you want the 11:00 AM slot, you can start signing up at 7:00 AM. But don't wait too long - registration must be completed before 10:00 AM.
There's a hard cutoff: you must register at least 1 hour before arriving at the Justice Center. Show up inside that one-hour window, and staff can treat you as not properly registered for that round.
Plan to be early. You need to arrive at least 30 minutes before your scheduled visit time. That buffer covers check-in and keeps last-minute delays from costing you the visit.
Plan it like this: Your sign-up window opens 4 hours before the round starts, you must finish registration at least 1 hour before you arrive, and you should arrive at least 30 minutes before your scheduled visit time.
Registering in person? Sign-ups begin at 9:00 AM in the Justice Center lobby on visitation days. Visits are first come, first served - so the earlier you arrive to sign up, the better your chances of getting the time you want.
- ✓ Arrive early for lobby sign-up - slots are first come, first served.
- ✓ Expect that later arrivals may have fewer time options.
- ✓ If you can’t get to the lobby early, use ICSolutions to register online instead.
- Go to the ICSolutions website - this is one of the approved ways to register for visits.
- Create/sign into your account - follow the prompts so you can access registration.
- Register within the allowed window - you can start up to 4 hours before the round starts, so time your sign-up to the round you’re trying to attend.
- Go to the Justice Center - in-person registration is done at the front desk.
- Line up for lobby sign-ups starting at 0900 - sign-ups begin at 0900 hours on the respective visitation days.
- Sign up as soon as you can - visits are scheduled first come, first served, so earlier sign-ups have an advantage.
Timing reminder: For an 11:00 AM visit, sign-ups can start at 7:00 AM and must be completed before 10:00 AM. You also need to arrive at least 30 minutes before your scheduled visit time.
This guide covers registration and timing only. It doesn't address accepted IDs, possible ICSolutions fees, or other on-site rules. Before you travel, double-check the facility's visitation information and ICSolutions details so you're not caught off guard at check-in.
- ✓ Any fees or requirements connected to registering through ICSolutions
- ✓ What identification is accepted for visitors
- ✓ Whether anything about the registration window or visit rounds has changed since you last checked
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