How to Send Money to Onondaga Correctional Facility, NY (NY)

You can send money to someone at Onondaga Correctional Facility through commissary deposits or commissary orders via AccessCorrections or SmartDeposit. Prefer to handle it by phone? Call the commissary line at 1-866-345-1884. These are the only confirmed methods in the facility's guidance, so stick with them unless staff direct you otherwise.

Commissary money and video visit money are two separate things. Onondaga's remote video visitation runs through ICSolutions, which requires its own registration and prepaid account. A commissary deposit will not cover video visit costs, so plan to fund each system separately.

Steps

• ✓ Use AccessCorrections to add commissary funds or place commissary orders.
• ✓ Use SmartDeposit to add commissary funds or place commissary orders.
• ✓ If you want to pay by phone, call 1-866-345-1884 for commissary deposits/orders.
• ✓ Follow the prompts and enter the incarcerated person’s information exactly as requested so the money is applied to the right account.
• ✓ Keep your confirmation details (receipt number, date, amount) in case you need to track the transaction later.

Verify

• ✓ Confirm which commissary options are currently accepted for Onondaga Correctional Facility (AccessCorrections, SmartDeposit, and/or the phone option at 1-866-345-1884).
• ✓ Ask what payment methods are allowed for each option (online vs. phone).
• ✓ Check whether there are deposit minimums/maximums, and whether limits change by person or housing.
• ✓ Ask about processing times and when the funds should be available for commissary use.
• ✓ Verify the information you must enter to credit the correct person (name, ID number, or other identifiers).
• ✓ If you are also paying for video visits, confirm that ICSolutions visitation funding is separate from commissary funding so you do not fund the wrong account.

If you're looking to set up remote video visitation (not commissary), make sure you have the right equipment before adding money: a computer with high-speed internet, a webcam, and an audio device. It's also worth confirming visit availability and limits for your person. Eligibility and scheduling depend on availability, and eligible individuals may be allowed up to two 30-minute remote video visits per day.

For commissary deposits, follow the facility's official guidance listing AccessCorrections, SmartDeposit, and the commissary phone number, then complete the steps inside whichever service you choose. For remote video visits, start at ICSolutions: register as a visitor, then set up or add funds to your ICSolutions prepaid account. Keeping those two systems straight is the fastest way to avoid delays.