How to Sign Up and What to Expect at Check-In at Onondaga Correctional Facility

Onondaga County's Correction Department is located at 6660 East Seneca Turnpike, Jamesville, NY 13078.

Signing up in person? Head to the Justice Center lobby. That's where onsite visit registration happens before your scheduled visitation round.

Onondaga Correctional Facility uses a set registration window tied to your scheduled visit time. You can start registering up to 4 hours before the visitation round begins, and you must finish registration at least 1 hour before you arrive at the Justice Center. So if your visit starts at 11:00 AM, you can begin registering as early as 7:00 AM, but you need to be fully signed up by 10:00 AM. If the posted instructions for a specific day seem earlier or later than expected, use the 4-hour start and 1-hour completion rules as your baseline. Then follow whatever the facility posts for that visitation day.

1. Find your scheduled start time - use the exact start time for your visitation round.
2. Count back 4 hours - that is the earliest you can begin registration (example: an 11:00 AM visit means registration can start at 7:00 AM).
3. Count back 1 hour - that is your hard deadline to be fully registered before showing up (example: finish by 10:00 AM).
4. Plan your travel around the deadline - don’t arrive first and try to register late. Registration has to be done at least 1 hour before you arrive at the Justice Center.

You have two options: register online through ICSolutions, or sign up in person at the Justice Center front desk. The same timing rules apply either way. You can start up to 4 hours before the visit begins, and you must be completely registered at least 1 hour before arrival. If you're cutting it close, registering online can save you a wasted trip. Prefer to do it onsite? Just make sure you get to the Justice Center front desk with enough time to finish within the allowed window.

Plan around this: registration must be complete at least 1 hour before you arrive at the Justice Center. Don't show up hoping to sign up last-minute at the desk. Register first, then head in for check-in. Otherwise, you risk being turned away for missing the cutoff.

Practical Tips

• ✓ Use the 4-hour window to your advantage: start registration as soon as you are allowed for your scheduled visit time.
• ✓ Treat “1 hour before arrival” as a firm cutoff. If your travel time is unpredictable, finish registration earlier than the minimum.
• ✓ If you are registering remotely, use the ICSolutions online registration portal rather than waiting to do it onsite.
• ✓ If you are registering in person, go to the Justice Center front desk (lobby) with enough time to complete registration before the deadline for your visitation round.